Job Description

The role

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This is a unique opportunity to help transform student financial support at the University of Bristol. As Deputy Manager of the Money Advice Team, you will play a key leadership role in delivering proactive, high-quality financial advice and education to our students. You'll manage a specialist team of advisers and coaches, establish a new Student Money Coaching Service, and shape sector-leading interventions that enhance financial resilience and autonomy. You'll also influence institutional policy, improve the impact of over 40m in student funding, and help position Bristol at the forefront of student financial support in UK higher education.

What will you be doing?

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You will:


Leading and developing a team of Student Money Advisers and Coaches, embedding a high-performance culture. Designing and delivering a new Student Money Coaching Service and broader financial education programmes. Improving the student-facing delivery of scholarships, bursaries, and hardship funds. Acting as the senior escalation point for complex financial cases, funding disputes and crises. Advising on student finance policy and strategy, both internally and in engagement with sector bodies such as SLC and OfS. Ensuring the service meets quality assurance standards and demonstrates best practice. Using student feedback and engagement data to inform service improvements and demonstrate impact. Representing the University in regional and national forums to influence wider sector practice. Developing partnerships across academic and professional teams to align financial support with student success.

You should apply if

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You have significant experience leading advisory services, driving service improvement, and managing teams in a complex environment. You bring in-depth knowledge of student funding, eligibility, and financial wellbeing strategy. You have a track record of innovation--designing and delivering new services, tools, or educational initiatives. You are confident managing high-risk cases and working across stakeholder groups, including external funding bodies. You use data to inform your decisions and can evidence the impact of your work. You understand sector quality frameworks like AQS and are comfortable operating at both service and strategic levels.

Additional information

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Contract type: Open ended

Work pattern: Full time

Grade: J

Salary: 42,882 - 48,149 per annum

School/Unit: Education and student success

This advert will close

at

23:59 UK time

on 11/08/2025

For informal queries please contact Josh Gibbs, joshua.gibbs@bristol.ac.uk

Our strategy and mission

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We recently launched our strategy to 2030 tying together our mission, vision and values.

The University of Bristol aims to be a place where everyone feels able to be themselves and do their best in an

inclusive working environment where all colleagues can thrive and reach their full potential.

We want

to attract, develop, and retain individuals

with different experiences, backgrounds and perspectives - particularly people of colour, LGBT+ and disabled people - because diversity of people and ideas remains integral to our excellence as a global civic institution.


JOB NUMBER

SUPP112559

CONTRACT TYPE/WORK PATTERN

Open ended / Full time

POSTING END DATE

11 Aug 2025

FACULTY/DIVISION

Education and Student Success

SALARY

42,882 - 48,149 per annum