Job Description

About Us

Integrity Lifestyle is a values-led provider of supported accommodation and residential care for young people aged 16+ and children aged 8-17.
Our mission is to create safe, nurturing, and empowering environments where every young person can build independence, resilience, and a positive future.

Job Title:

Deputy Manager / Senior Keyworker

Location:

Abbey House, SE20, London

Reports to:

Registered Manager / Responsible Individual

Hours:

Full-time (48 hours per week, flexible including some weekends)

Salary:

30,000 - 32,000 per annum (dependent on experience)

Start Date:

ASAP

Purpose of the Role

To provide leadership and operational support to the Registered Manager in the day-to-day running of Abbey House, ensuring high-quality support and safeguarding for young people aged 16-18 transitioning to independence.

The post-holder will lead by example, acting as a role model and senior practitioner -- delivering direct keyworking sessions while taking delegated responsibility for rotas, supervision, reports, and compliance tasks.

This hybrid role balances

frontline engagement

with

management oversight

, designed to reduce managerial workload while strengthening team structure and quality of service delivery.

Key Responsibilities

1.

Operational Leadership

Support the Registered Manager in the daily operation of Abbey House. Take delegated responsibility in the absence of the Manager (e.g., handovers, staff supervision, safeguarding decisions). Ensuring the home meets

Ofsted Supported Accommodation Standards

and

Children's Home Regulations

where relevant. Monitor daily logs, incident reports, and ensure follow-ups are completed. Ensuring complaince and conducting Weekly and Monthly Audit Conduct spot checks, room checks, and ensure health and safety standards are upheld.
2.

Staff Supervision and Team Development

Supervise and mentor Support Workers, providing feedback and training. Oversee rota planning, shift allocation, and annual leave schedules. Support staff with reflective supervision and encourage trauma-informed practice. Facilitate team meetings and ensure clear communication across shifts.
3.

Keyworking and Young People's Support

Hold a small caseload (1-2 young people) and deliver structured keywork sessions. Support young people with independence skills, emotional wellbeing, and life planning. Ensure risk assessments, support plans, and pathway plans are current and robust. Liaise with social workers, education providers, and health professionals to promote multi-agency working. Promote positive outcomes -- education, employment, health, and community integration.
4.

Compliance, Quality, and Safeguarding

Support the Registered Manager in completing audits, Regulation 44-style monitoring, and action plans. Report and respond to safeguarding incidents following company policy. Ensure accurate record-keeping in Charms and other systems. Maintain professional standards in line with

Integrity Lifestyle's Quality Assurance Framework

.
5.

Administration and Reporting

Contribute to monthly KPI reports and placement progress summaries. Maintain young people's files and ensure timely upload of documentation. Support with referral responses, assessments, and placement proposals as required. Assist in preparing for local authority reviews and Ofsted inspections

Desirable

Minimum 2 years' experience in 16+ or semi-independent supported accommodation Level 5 Diploma in Leadership & Management (or working towards) Experience supporting young people with EBD, ASD, or mild learning disabilities Experience using Charms or similar care management software Previous Deputy or Senior role experience
*

Key Performance Indicators (KPIs)

Strong understanding of safeguarding, risk assessment, and support planning Ability to lead a team and supervise staff effectively Excellent written and verbal communication skills Resilient, organised, and emotionally intelligent 95% of reports and logs completed on time. Positive feedback from young people and staff. Compliance audits show continuous improvement. Reduction in incidents and missing episodes. Effective delegation reducing Registered Manager admin load by 50%.

Progression Pathway

This hybrid role is designed as a stepping stone to Deputy Manager or Registered Manager level, with mentorship, leadership development, and support to complete Level 5 Leadership & Management qualifications.

Requirements

Previous experience working with children is essential; childcare experience is highly desirable. Strong communication skills are necessary for effective interaction with children and their families. Familiarity with developing care plans is an advantage. Proficiency in IT systems for documentation and reporting purposes is beneficial. A compassionate approach with a commitment to promoting the well-being of those you support. This role is ideal for individuals who are dedicated to making a positive impact on the lives of children through supportive care and guidance.

Desirable:

Level 3 Diploma in Residential Childcare (or equivalent) Full UK driving licence

Safeguarding Statement:

Integrity Lifestyle is committed to safeguarding and promoting the welfare of children and young people.

All roles are subject to enhanced DBS checks and thorough reference checks.

If you are passionate about making a difference in the lives of young people and want to join a team that values care, integrity, and growth, we'd love to hear from you.

Apply Now

and help us change lives for the better.

Job Type: Full-time

Pay: 28,000.00-32,000.00 per year

Benefits:

Casual dress On-site parking
Language:

English (required)
Work Location: In person