Job Description

Deputy Manager

Room at the Inn - Warrington

Do you believe everyone deserves safety, dignity and a real chance to rebuild their life?Room at the Inn is looking for

a passionate Deputy Manager

to help lead our frontline services supporting adults experiencing homelessness and housing insecurity in Warrington.

This is a hands-on, people-focused leadership role where no two days are the same -- and where the impact you make is real and lasting.

Locations

Winmarleigh Street

- Drop-in Day Centre & Night Hub

Museum Street

- Supported Accommodation
Two Deputy Managers will work together to oversee these services.

Hours & Contract

37.5 hours per week

(Monday-Friday) Includes 30 minutes unpaid lunch per day

Full-time, permanent contract

Salary & Benefits

34,145 per annum

(17.51 per hour)

28 days' paid holiday

+ bank holidays Company pension scheme Bereavement leave Free on-site parking Employee Assistance Programme Blue Light Discount Scheme

The Role - What You'll Be Doing

As Deputy Manager, you'll play a key role in

leading services, supporting staff and volunteers, and helping vulnerable adults move towards safer, more stable lives

.

You will:

Line manage and oversee our

Day Centre, night hub and/or Supported Accommodation services

Lead, support, and develop

day, night hub / Supported accommodation

staff Coordinate recruitment, induction, supervision, training, and DBS checks Support and collaborate with the

Volunteer Co-ordinator

and volunteers Support and collaborate with the

Complex Case Officer

Ensure a

safe, supportive, and inclusive environment

for service users, residents and staff Work closely with

local authorities, health services, and partner organisations

Support fundraising activity and manage expenditure responsibly Maintain accurate records, statistics, and compliance with GDPR Promote Room at the Inn's mission and raise awareness locally Use and support staff with the

WBC Locata portal

Meet with stakeholders to help further the charity's strategic goals

Service Leadership & Operational Responsibilities

You'll also be responsible for ensuring high-quality, day-to-day service delivery, including:

Supporting staff to help service users with benefits, housing, paperwork, and healthcare access Creating an environment that encourages

independence, inclusion, and positive change

Developing new services in partnership with local agencies Supervising staff through regular one-to-ones, appraisals, and performance reviews Managing cash donations and maintaining accurate service records Overseeing training and development of staff and volunteers Supporting complex case allocation alongside the Complex Case Officer Ensuring compliance with

health & safety, safeguarding, and data protection legislation

Reviewing and improving policies and procedures in line with best practice

Who We're Looking For

Essential

You'll bring:

A genuine empathy for and commitment to the mission of Room at the Inn A

non-judgemental, compassionate approach

to working with vulnerable adults Experience handling challenging situations calmly and effectively Strong understanding of

safeguarding vulnerable adults

Ability to work collaboratively with internal teams and external professionals Excellent organisational and time-management skills Confidence using IT systems, Microsoft Office, and case management software Strong written communication and report-writing skills A proactive, self-motivated, and team-oriented mindset Commitment to equality, diversity, and inclusion

Desirable

It would be great if you also have:

Experience managing staff and/or volunteers Experience working with people experiencing homelessness Knowledge of issues such as addiction and domestic abuse Experience managing budgets Knowledge of local housing options and support services Familiarity with health, social care, advocacy, or recovery services

How to Apply

This role is open to

internal and external candidates

.

Please submit:

Your

CV

A

supporting cover letter

explaining why you are suitable for this role

Send applications to:

jobs@roomattheinn.org.uk

Closing date:

5pm, Monday

9 February 2026

.

Interviews:

Week commencing

16 February 2026

Job Type: Full-time

Pay: 34,145.00 per year

Benefits:

Bereavement leave Casual dress Company pension Employee discount Free parking Health & wellbeing programme On-site parking Sick pay
Work Location: In person