Job Description

Overview

We are seeking a highly motivated and compassionate

Deputy Manager

to join our dedicated team. You will be responsible for overseeing a small group of supported living services, ensuring high-quality, person-centred support is delivered consistently across all locations.

This is a

varied and evolving role

, requiring a balance of hands on support work, staff supervision, and administrative duties. You will split your time between our supported living services and the centrally based head office, supporting both service users and staff in day-to-day operations.

Key Responsibilities

Provide effective

administrative and operational support

to the management team. Coordinate

staff rotas

, ensuring safe staffing levels and efficient service delivery. Lead on

care and support planning

, ensuring plans are person-centred and regularly reviewed. Complete

risk assessments

and implement control measures to ensure safety and compliance. Support with

auditing/administering medication

in line with policy and best practice. Promote

Positive Behaviour Support (PBS)

strategies. Escorting residents for appointments. Plan and coordinate

meaningful activities

that promote independence and wellbeing. Participate in

staff recruitment, induction, mentoring, supervision, and performance management

. Share responsibility to be

on-call out of hours during the week and weekends

Ensure compliance with

CQC regulations

, Health & Safety, and safeguarding policies. Maintain accurate

records and reports

using IT systems in line with organisational procedures.

Skills and Experience

Proven experience as a

Team Leader, or Deputy Manager

within supported living or residential care services. Minimum

NVQ Level 3 in Health and Social Care

(Level 5 desirable or willingness to work towards within 18 months). Experience supporting

adults with Mental health conditions, drug and alcohol misuse, learning disabilities, autism, or complex needs

. Sound knowledge of

CQC Fundamental Standards

, safeguarding, and health and safety requirements. Excellent communication, leadership, and problem-solving skills. Confident IT user with experience maintaining accurate records and reports.

Full UK driving licence

and access to own vehicle, with flexibility to travel between services. Willingness to work flexible hours, including occasional weekends and shared on-call duties.

Benefits

Paid Fuel

for service appointments

5.6 weeks annual leave

Ongoing

training and professional development

opportunities

Internal progression

and career development pathways Support to achieve

Level 5 Diploma in Leadership and Management for Adult Care

Purpose of the Role

The purpose of this role is for you to lead and support your team to deliver high-quality, person-centred care that promotes dignity, independence, and wellbeing.

Working alongside the management team, you will be accountable for maintaining the highest standards of support and service delivery, ensuring compliance with all regulatory and organisational standards while fostering a positive and empowering environment for both staff and residents.

Job Type: Full-time

Pay: 26,000.00 per year

Benefits:

Company pension Free parking On-site parking
Work Location: In person