Deputy Manager/team Leader

Worcester, ENG, GB, United Kingdom

Job Description

Overview


We are seeking a dedicated and compassionate Deputy Manager to join our team in a care home environment.

Purpose of the Role:



To support the Registered Manager in delivering high-quality, safe, and person-centred supported accommodation for young people aged 16+. The Deputy Manager / Team Leader is responsible for supervising staff, ensuring regulatory compliance, and promoting positive outcomes for young people through effective leadership, risk management, and care planning.

Key Responsibilities:Operational Management



Support the Registered Manager in the day-to-day running of the service Lead and coordinate shifts, ensuring appropriate staffing and supervision Support with rota planning, shift cover, and on-call duties Maintain oversight of placement needs and ensure support is tailored accordingly

Safeguarding & Risk Management



Monitor safeguarding concerns and escalate as required Carry out and review risk assessments, behaviour support plans, and incident reports Ensure staff follow safeguarding protocols and lone working procedures Support investigations and incident debriefs as necessary

Staff Supervision & Development



Provide regular supervisions and informal support to staff Mentor junior staff and promote professional development Deliver or coordinate staff training and inductions Monitor staff performance and report concerns to the Registered Manager

Support to Young People



Build positive, professional relationships with young people Oversee keywork sessions, care plans, and goal setting Support with transitions, education, employment, and independence skills Promote young people's rights, choices, and inclusion

Quality Assurance & Compliance



Support with audits, inspections, and regulatory visits (e.g. Ofsted) Contribute to Regulation 45 reports and continuous improvement planning Ensure accurate and timely record-keeping, including logs, plans, and reports Maintain awareness of relevant legislation and best practice

Person Specification:



Essential Criteria



Qualifications



Level 3 Diploma in Health & Social Care (Children & Young People) or equivalent

Experience



Minimum 2 years' experience working with young people in supported accommodation or similar setting

Knowledge



Understanding of safeguarding, risk management, and support planning for vulnerable young people

Skills



Strong leadership, communication, and organisational skills

Ability to work flexibly including evenings, weekends, and on-call

Attributes



Empathetic, reliable, and committed to young people's wellbeing

Able to act calmly under pressure and take responsibility in emergencies

Desirable Criteria



Level 5 Diploma in Leadership for Health and Social Care (or willingness to work towards)

Experience in a supervisory or team leader role

Familiarity with Ofsted Supported Accommodation Regulations and Children Act 1989

Ability to manage conflict and promote positive behaviour

Proficiency in report writing and use of digital systems (e.g. care management software)

Resilient and solution-focused

Commitment to professional development and reflective practice

If you are passionate about making a difference in the lives of others and have the skills required for this vital role, we encourage you to apply.

Job Types: Full-time, Permanent

Pay: 14.50-15.00 per hour

Expected hours: 28 - 30 per week

Additional pay:

Performance bonus
Benefits:

Company pension Employee discount Health & wellbeing programme Work from home
Schedule:

Flexitime Monday to Friday Weekend availability
Work Location: In person

Expected start date: 28/07/2025

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Job Detail

  • Job Id
    JD3368804
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Worcester, ENG, GB, United Kingdom
  • Education
    Not mentioned