Job Description

Job Ref:

KEA1445

Branch:

Keane Premier Support Services North Lanarkshire

Location:

Keane Premier Group, Glasgow

Salary/Benefits:

Competitive Salary

Contract type:

Permanent

Hours:

Full Time

Shift pattern:

Primarily 9am-5pm Monday to Friday; however some weekend and evening working may be required.

Hours per week:

37.5

Posted date:

22/10/2025

Closing date:

24/11/2025

Due to restrictions on the number of certificates we can issue at present, candidates without an existing visa or right to work in the UK are unlikely to be suitable for the advertised post.

Keane Premier Support Services (KPSS) have an exciting opportunity for an experienced Deputy Service Manager to join our team in our North Lanarkshire Service.



Keane Premier Group is a leading Health and Social Care provider within Lanarkshire, delivering residential and community support to a first-class standard.



KPSS are looking for a Deputy Service Manager to Assist the Service Manager in leading our community care teams through an exciting period of change, through innovative practice and high-quality service delivery. You will enable and promote positive and productive team environments and cultures for all staff. You will lead and develop our community care employees to successfully deliver service outcomes whilst maintaining operational quality and continuous improvement of services.

Main Responsibilities:

Oversee the planning and delivery of support services to clients within the community. Ensure services are tailored to meet the individual needs and preferences of clients. Implement and evaluate care plans. Monitor client satisfaction and address any concerns or feedback. Provide leadership and guidance to support workers/ Team Leaders, fostering a positive team culture. Conduct supervisions, probationary and performance reviews, appraisals, absence meetings, investigations and formal meetings and offer ongoing support where needed. Ensure compliance with relevant regulations, policies, and Care Inspectorate standards. Establish and maintain positive relationships with clients, their families, and external stakeholders. Communicate effectively with staff, clients, and their families. Take the lead on our business strategy with an emphasis on improving and growing KPSS.

Skills and Experience:

A relevant qualification in health and social care management. Excellent leadership and interpersonal skills. Managerial experience within domiciliary care setting. Experience of managing self-directed care packages. Proven track record in growing a domiciliary care service. Experience of relevant Care Inspectorate regulations and legislation.

What do you get in return for your compassion and commitment?

At Keane, we believe in taking care of the people who care for others. Here's what we offer to support your wellbeing and development:

Early access to a portion of your earnings with Wagestream

Health Assured Employee Assistance Programme

, with 24/7 support via the Wisdom app and helpline- access health checks, wellbeing tools, legal advice, and much more.

Free confidential counselling sessions

- up to 6 Structured counselling sessions via phone, online or face-to-face.

Bright Exchange

, available through the Wisdom app - unlock exclusive deals and discounts on a wide range of products and services.

Gift card and cinema savings

through Salary Extras.

Exclusive high street discounts

through the Blue Light Card.

Free mortgage consultation

with McCuster Mortgage Solutions.

Comprehensive induction and ongoing training

to support your confidence and success - including

paid shadowing and training

to help you feel ready and supported from day one.

28 days pro rata holidays

.




Benefits are non-contractual and may be amended or withdrawn at any time.



This is a unique opportunity to join KPSS through an exciting period of change and we are looking forward to receiving applications from individuals who are ready to take their next steps in a rewarding and dynamic environment.

This position requires a PVG and two references

It's More Than a Job

Our team is our greatest asset, and we work hard to give each member of our amazing staff the opportunity to grow within their role. We constantly give the chance to upskill and develop our employees through extensive training programmes, and because of this focus on the future, we don't require prior experience in several key roles.



All we ask is a commitment to care and real desire to improve our resident's and service users lives through hard work and compassionate understanding.