Job Description

Are you passionate about retail and making a difference in your local community? Guild Care is seeking a

Deputy Manager

to support the day-to-day running across 2 of our vibrant charity shops. This is a fantastic opportunity to step into a leadership role and support a great cause while developing your retail and management skills.

Location:

Southwick & Hove Stores,

Hours:

Bank, weekend availability required.

Salary:

SP9 | 12.56 per hour

Key Responsibilities:

Deputise for the Shop Managers and provide full holiday cover Assist in achieving income targets and maximising sales Help manage stock control, processing donations, and shop presentation Ensure accurate financial procedures including banking and cash handling Supervise, support, and motivate a team of dedicated volunteers Uphold excellent standards of customer service and shop cleanliness Attend relevant meetings and training as required Liaise with Furniture Scheme Manager for logistics of stock transfers

About The Role

About the Role

As Deputy Manager, you'll play a key part in supporting the Shop Manager to ensure smooth daily operations and profitability of the shops. You'll also be the go-to person during the manager's absence and will be expected to provide full holiday cover, including weekend hours, when required.


You'll assist in meeting sales targets, maintaining high visual and operational standards, supporting volunteers, and delivering outstanding customer service. This role also plays a crucial part in raising money for the amazing work that

Guild Care

do in the community.

Required Criteria

Ability to undertake reasonable lifting duties demonstrate good organisation and planning skills Have a flexible attitude to work Post Holder must be Literate and Numarate Must be able to provide a satisfactory Disclosure and Barring Service Check Experience Handling Money Basic IT Skills

Desired Criteria

Experience working with volunteers Experience in the Charity Shop Sector Supervisory/ Managerial Skills

Skills Needed

Managing Budgets, Team Management, Planning and Organising, Communication, Coordination of Volunteers

About The Company

Our story

-------------


Guild Care was founded in Worthing in 1933 by visionary volunteers dedicated to supporting vulnerable individuals in the local community. Originally known as Worthing Council of Social Service, the organisation focused on alleviating poverty, isolation, and health challenges during difficult times. Over the following decades, Guild Care consistently expanded its services, proactively responding to the community's evolving needs.


In the 1950s and 1960s, Guild Care established innovative day centres and residential care homes, significantly enhancing life quality for older adults and individuals with disabilities. Adapting continually, the charity later introduced specialised dementia care facilities and tailored services for those with learning disabilities.


Today, Guild Care supports over 3,000 people annually across West Sussex through a range of community-focused services. Remaining true to its founding values, the organisation is one of Worthing's largest employers, powered by almost 700 dedicated staff members and the essential contributions of more than 300 volunteers, all united in making a meaningful difference.

Company Culture

Our vision

--------------


Our vision is for all people in need of care to live fulfilling, safe and secure lives.

Our mission

---------------


We will achieve our vision by ensuring our support and services are accessible, effective and lovingly delivered.

Our BELIEF values

---------------------


Brave

|

Engaging

|

Loving

|

Integrity

|

Everyone Matters

|

Free to Be Me

Our equality statement

--------------------------


At Guild Care, we are committed to fostering a culture of inclusivity, respect, and equality. We believe that diversity enriches our organisation and enables us to better serve our community.


We are proud to be an equal opportunities employer. We welcome applications from individuals of all backgrounds, regardless of age, disability, gender, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sexual orientation, or socio-economic background.


Join us in our mission to make a positive difference in people's lives.

Company Benefits

At Guild Care, we are proud to offer a comprehensive benefits package designed to support our employees in every aspect of their lives--financially, professionally, and personally.

Health and Wellbeing

Your wellbeing is our priority. Staff benefit from an annual Wellbeing Day, free flu vaccinations, and confidential support through the BHSF Employee Assistance Programme. With schemes like Cycle 2 Work, free eye tests for eligible roles, and mental health support through the Care Workers Charity, we aim to promote a healthier, happier workforce.

Work-life Balance

We understand the importance of flexibility, offering favourable holiday terms, flexible working options, homeworking opportunities, and carers' leave to help you balance work with life's demands.

Professional Development

At Guild Care, your career growth is important to us. We provide progressive career pathways, mandatory training programmes, in-house learning opportunities, and access to professional qualifications, including accredited programmes and the Care Certificate.

A Supportive Work Environment

Join a local charity with over 90 years of history and a strong community focus. Employees enjoy supportive colleagues, job satisfaction, and opportunities to engage in events and fundraising activities. Our inclusive culture features initiatives such as length of service recognition, annual staff awards, and employee networking groups.


At Guild Care, we reinvest all our surpluses into our services, staff, and community, ensuring your work makes a meaningful difference every day.


Join us and be part of something extraordinary!


Vacation, Paid time off, Retirement plan and/or pension, Employee development programs, Employee discounts, Gym membership or wellness programs, Cycle to work, Referral bonus, Competitive salary, Long service recognition, Employee Assistance Scheme, Wellbeing Scheme, Blue Light Card, Work With Charities, Social Opportunities, Progression opportunities, Staff celebration events

Salary

12.56 per hour