Job Description

Are you a highly motivated, enthusiastic and committed individual who is able to work under pressure?
To work as a part of the operational MFT Telecoms Team. Deputy Telecoms Infrastructure Manager will be required to exercise initiative and judgement to ensure the provision of an efficient, telecoms service that is supportive to the Department and satellite locations.
You need to be self-motivated and able to work closely with Contractors and Telecom colleagues; You will have good organisational skills, be able to work under pressure and must be confident in communicating to a broad range of individuals Candidates must be reliable, flexible and have the ability to work alone as well as part of a team.
Main duties of the job
Be able to cover a full range of Telecoms Infrastructure duties and requirements to ensure an appropriate, effective and efficient service is provided across MFT
Project Manager small installation / amendment projects relating to Telecoms Infrastructure.
Directly manage contractors when on site who will be working on Telecoms Infrastructure within the Trust, and report to the Telecoms Infrastructure Manager any issues / problems that may arise in this process.
Act as first point of call for issues relating to Telecoms Infrastructure within Community Health Centers and Clinics, liaising where necessary with building owners / managers in order to provide the required Telecoms services at these properties.
Provide advice and guidance to the Head of Telecommunications, Telecoms Infrastructure Manager, Switchboard Manager and Deputy Switchboard Manager in terms of policy development and equipment deployment relating to the department.
Implement and manage a system of regular departmental audits to ensure the correct policies, procedures, training programmes, etc. are in place and are being implemented effectively across the Telecoms Department.
To deputise for the Telecoms Infrastructure Manger when necessary.
Deal with any request or complaints that are referred directly from the Telecoms Infrastructure Manager / Switchboard Manager ensuring these are investigated and reported on fully.
About us
MFT is one of the largest NHS Trust In England with a turnover of over 3bn & is on a different scale than most other NHS Trusts. We're creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.
Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 30,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you'll benefit from a scale of opportunity that is nothing short of extraordinary.
We've also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.
We're proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What's more, we're excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.
At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.
Details
Date posted
19 August 2025
Pay scheme
Agenda for change
Band
Band 6
Salary
38,682 to 46,580 a year per annum (pro rata)
Contract
Permanent
Working pattern
Full-time
Reference number
349-EST-7426955-RL4C
Job locations
Trust Wide
Manchester
M41 5SL
Job description
Job responsibilities
To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form.
Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating, and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk.
Were looking forward to hearing from you! Job description
Job responsibilities
To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form.
Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating, and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk.
Were looking forward to hearing from you!
Person Specification
Qualifications
Essential

• Educated to Level 4/5 NVQ , or HND (Higher National Diploma) Or alternatively In depth specialist knowledge of current and new emerging telecom technologies with extensive knowledge of dial plan management and call traffic management systems.
• Specialist knowledge in all aspects of proprietary switch networking services, PBX's and key systems along with planning and implementation

Experience
Essential

• Sufficient NHS experience in a similar post / role
• Extensive experience of management of contractors.
• Significant supervisory/management experience in a telecom or Data department
• Staff recruitment, management & appraisal
• Managing staff and team leadership

Desirable

• Previous experience of managing a medium to large deployment of telephony
• Experience of dealing with staff over Human Resources matters

Person Specification
Qualifications
Essential

• Educated to Level 4/5 NVQ , or HND (Higher National Diploma) Or alternatively In depth specialist knowledge of current and new emerging telecom technologies with extensive knowledge of dial plan management and call traffic management systems.
• Specialist knowledge in all aspects of proprietary switch networking services, PBX's and key systems along with planning and implementation

Experience
Essential

• Sufficient NHS experience in a similar post / role
• Extensive experience of management of contractors.
• Significant supervisory/management experience in a telecom or Data department
• Staff recruitment, management & appraisal
• Managing staff and team leadership

Desirable

• Previous experience of managing a medium to large deployment of telephony
• Experience of dealing with staff over Human Resources matters

Skills Required