Job Description

Description

Aston Martin F1 is seeking a Desktop Support Analyst to deliver exceptional 1st and 2nd line IT support across our high-performance environment. You'll be a key player in ensuring seamless technology operations for critical departments including Operations, Engineering, HR, Manufacturing, Finance, and the Race Team.

Key Responsibilities

Provide responsive and effective IT support for desktops, laptops, and mobile devices Troubleshoot hardware and software issues to keep our team running at full speed Maintain and document incidents using ITSM tools (e.g., JIRA, ServiceNow, IFS Assyst) Support planned maintenance and proactively resolve recurring issues Collaborate with cross-functional teams to deliver reliable IT services

Skills, Knowledge and Expertise

Strong knowledge of Microsoft OS and Office Suite Hands on experience with IT hardware configuration and remote support tools Familiarity with ITSM platforms and service delivery best practices Excellent communication and problem solving skills Ability to work independently and meet SLAs ITIL understanding or certification (preferred)

Benefits

Investing in your career is paramount. We promote professional and personal development through a provision of learning opportunities and work with you to shape your career and realise your full potential.

As part of our high-performing, collaborative team, you'll enjoy a competitive package, including a discretionary bonus scheme, private healthcare, pension plan, life assurance, TEDSgroup childcare benefits, a cycle-to-work scheme, tech scheme, and car scheme.

You will also have access to our state-of-the-art facilities at the AMR Technology Campus, featuring a new on-site gym with fitness, spin and yoga classes, a bistro cafe, and restaurant.

About Aston Martin F1

Embark on a journey with the Aston Martin Aramco Formula One Team to reshape history at our cutting-edge, sustainable campus in Northamptonshire. Combining our rich heritage with innovation, we bring fresh energy to the sport, driven by a commitment to challenge the status quo and dominate the track. With new investment fueling our ambitions, we're seeking talented individuals who share our passion for racing and drive for success. As part of our high-performing, collaborative team, you'll enjoy a competitive package, including a discretionary bonus scheme, private health care, pension plan, life assurance, and benefits like TEDSgroup childcare, cycle-to-work, tech, and car schemes. Plus, you can look forward to an on-site gym with fitness, spin, and yoga classes, as well as a new restaurant offering indoor and outdoor dining.


We are a business that fosters a supportive, inclusive, and compassionate culture, where our team genuinely embodies our core values: Growth, Readiness, Empowerment, Excellence, and Nurturing.


Aston Martin Formula One Team is committed to attracting, recruiting, and retaining the most talented individuals, regardless of age, disability, gender identity, gender expression, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion, belief, sex or sexual orientation. We strive to be a Team that reflects all the communities with which we engage around the world through diversity in the workplace and promoting an inclusive culture in which all team members are respected, empowered and valued.

Aston Martin Aramco Formula One Team is committed to making sure our selection methods are fair for all. If you would like to request that reasonable adjustments are made, please share this in your application when asked.