Job Description

Please note, candidates must apply by completing the online application form via the Denbighshire County Council website in order to be considered for this vacancy.

Desktop Support Officer

Job Reference:

PDIT00026D1SJE

Location:

County Hall, Ruthin

Salary:

Grade 5 (27,594 - 30,024 per annum)

Hours:

37 per week

Contract:

Fixed Term until October 2026

Closing date:

7th October 2025
Our award winning ICT department have an exciting career opportunity available. We are looking for someone who would enjoy working in a friendly and proactive team, and who is keen to progress their career.

You will be providing customers with expert advice and hands on assistance, as well as actively working to engage with new and emerging technologies to ensure our council is modern and tech-savvy.

With Denbighshire Council, you will have an employer with a keen interest in your continuing development, with excellent work-life balance ethics in place, and who rewards all employees with a range of benefits such as discounts at retailers, generous holiday provision, flexible working, and much more.

Appointment subject to Disclosure & Barring Service Check and satisfactory references.

For an informal discussion relating to the post, contact Adele Williams, Service Desk Manager, on: 01824 706299 or e-mail: adele.williams@denbighshire.gov.uk

What makes Denbighshire County Council a great place to work?

We believe the hard work and commitment of our staff should be properly rewarded, so we offer a range of benefits to help our employees achieve a work/life balance, develop in their career, and we support them in their work.

Flexible and agile working opportunities Generous annual leave entitlement starting at 26 days (plus bank holidays) rising with length of service to a total of 32 days Local Government Pension Scheme Focus on Employee Wellbeing and access to EAP (Employee Assistance Programme) Lifestyle Savings via DCC Rewards Direct (high street shopping, holidays, days out etc) Car salary sacrifice scheme and car leasing scheme Family friendly policies
To view the full list of benefits we offer, please visit our website: www.denbighshire.gov.uk/pay-and-benefits

HOW TO APPLY:

To apply for this exciting vacancy, please complete our online application form via the website, where you can also view the full job description and personal specification:

www.denbighshire.gov.uk/work-for-us

APPLICANTS MUST COMPLETE THE ONLINE APPLICATION FORM ON OUR WEBSITE TO BE CONSIDERED FOR THE ROLE.

We regret that we are unable to reply to all applications. If you have not received a reply within three weeks of the closing date, you must assume that you have not been short listed for interview.

Denbighshire County Council is a Disability Confident Employer and is committed to Equal Opportunities and Welsh Language Standards. We welcome applications made in the Welsh Language. Any applications made in the Welsh Language will not be treated less favourably than any submitted in English. This advert information is also available in Welsh.

Job Types: Full-time, Fixed term contract

Pay: 27,594.00-30,024.00 per year

Benefits:

Additional leave Bereavement leave Company pension Cycle to work scheme Employee mentoring programme Enhanced maternity leave Enhanced paternity leave Flexitime Free flu jabs Health & wellbeing programme On-site parking Paid volunteer time Sick pay Work from home
Application question(s):

Do you hold 5 GCSE's Grade A to C, or equivalent level qualifications? Essential requirement. Do you hold CompTIA's A+ or N+ or equivalent qualification or experience? Essential requirement Do you have hands on technical experience with the relevant technologies below:
? Anti-Virus
? Windows OS troubleshooting
? PC support skills
? E-mail configuration
? Printer configuration
? MS Office
Essential requirement

Work authorisation:

United Kingdom (required)
Work Location: Hybrid remote in Rhuthun LL15 1AS

Application deadline: 07/10/2025
Reference ID: PDIT00026D1SJE