Job Description

Job Advert

Despatch & Operations Administrator

Location: Bridgend


Contract Type: Permanent


Hours: Full Time, 36 per week


Salary: 26,000 to 28,000 per annum depending on experience


Benefits: Pension Salary Sacrifice Scheme, Life Assurance, Cycle to Work Scheme, Company Sick Pay, Healthcare Cash plan

About Us:

IrvinGQ is a world-leading supplier of parachutes, aerial delivery systems and naval decoys to customers around the world. We create innovative products that our customers know they can rely on in highly challenging conditions where there are no second chances. Our systems must work right first time, every time. If you want to be part of a collaborative and supportive team that helps customers achieve their goals through great engineering that stands out from the crowd and are looking for your next challenge, then we want to hear from you!

About the Role:

As a Despatch and Operations Administrator, you will support the Production Planner and the wider Operations team by ensuring smooth administrative processes. This role focuses on the timely preparation and release of documentation to facilitate customer deliveries and provides additional operational support as needed.

Despatch & Operations Administrator primary responsibilities:

Coordinate the preparation and release of all delivery paperwork, ensuring accurate and timely despatch from production to customer. Collaborate closely with the despatch team to maintain efficient material and documentation flow for all sales orders. Provide general administrative assistance to the Operations team as required.

Critical skills required for the role:

Highly organized Strong analytical ability Effective communicator Self-motivated Collaborative team player

Required qualifications / experience to demonstrate competence in role:

Excellent communication and interpersonal skills Relevant experience in a similar administrative or operational role Proficient in Microsoft Office and IT systems Previous experience in a manufacturing or production environment (preferred but not essential) Ability to lead and support team initiatives * Strong time management skills with the ability to prioritize tasks effectively