Job Description

A bit about us

At Gamma, we're more than just a leader in Unified Communications as a Service (UCaaS) - we're a dynamic, forward-thinking team revolutionizing the way businesses connect and communicate. We provide voice, data, and mobile solutions to businesses across the UK, Germany, Spain, and the Benelux region, and we're expanding rapidly to bring digital automation and Gamma-powered services to SMEs through a growing network of channel partners.

We move fast with a start-up mindset, but we have the stability of a leading European business. Our team thrives on collaboration, innovation, and the belief that diverse perspectives make us stronger. Join us, and you'll have the opportunity to make an impact, grow your career, and be part of a company that celebrates inclusivity and fresh ideas.



Who are we looking for?

As part of a functional squad, you will play a crucial role in delivering our strategy across GammaLabs with an automation first focus. This position will align to a discipline where you will be expected to build and support solutions aligned with SDLC principles, providing technical excellence with a focus on scripting and observability coupled with a security mindset.



What will you be doing day-to-day?

Automation and Orchestration: Streamline the delivery and support processes by leveraging automation and IaC principles. Support and Operation: Ensure the operation of the platform on a 24x7 basis where required, taking ownershipfor building and supporting the solutions, systems, and processes that underpin the Gamma network, services, and products within the functional squad. Collaboration and Communication: Facilitating collaboration with other engineering teams and squads to understand requirements and build efficient, available, scalable and secure platforms and solutions. Monitoring and Alerting: Ensure the platform and associated applications and underpinning processes are monitored and optimised for efficient operation within the squad. Integration with our alerting systems for the respective platform to facilitate effective incident management. Tool Development: Build tools aligned with the relevant framework and strategy to support the platform. Security and Compliance: Threat modelling and risk assessments. Continuous Improvement: Leverage test automation to minimize system downtime and improve uptime metrics by proactively monitoring and resolving issues. CI/CD: Write and support automated solutions using Python, Ansible, Terraform, and others documented in our frameworks, based on project requirements using Jira. Industry trends: Keep up with emerging technology and understanding of industry best practice.

What you'll need:

Comfortable with automation, IaC, and CI/CD principles. Understand Network concepts, Infrastructure, and common protocols. Able to write basic scripts for automation Build dashboards in Grafana and understanding of Prometheus and PromQL. Knowledge of SDLC and experience integrating solutions into CI pipelines Experience with cloud (AWS, GCP) is beneficial, but not essential. Able to self-manage Jira tickets and provide updates to stakeholders Experience in data engineering, Openstack, VMWare, and/or Linux. Adaptable with an attention to detail.

What do we offer you?

At Gamma, we believe in work-life balance, which is why we offer 25 days of annual leave, plus an extra day off for your birthday. Giving back is important to us, so we also provide a volunteer day to support a charity that matters to you. Family matters, too. With enhanced maternity and paternity pay, we're here to support you as a parent and help you thrive in your career. We offer a contributory pension plan to help you save for the years ahead, with Gamma's contribution varying dependant on yours. Your well-being is our priority. We offer group income protection and life assurance (four times your salary) to ensure peace of mind for you and your loved ones. We want you to share in our success. That's why we offer tax-efficient share save and share incentive plans, giving you the opportunity to benefit from Gamma's growth. We're committed to health, both physical and mental, and provide private medical insurance through Vitality, which extends to your immediate family.. And, because we care about the environment, we offer an Electric Vehicle scheme through Octopus and a Cycle to Work scheme, making it easier to get around sustainably.

A few things to note

Unfortunately, we can't offer visa sponsorship or relocation support for this role. This role is Hybrid from our Manchester office. If you feel you could be a good fit for Gamma but do not think that you meet all the requirements, we still encourage you to apply as you could be the person that we are looking for!

Gamma is an equal-opportunity employer. We care about inclusion and believe in having diverse teams where everyone can be their true authentic selves.?We value each person and their range of backgrounds and actively encourage people from underrepresented backgrounds to apply.

We don't discriminate based on any protected characteristics e.g., race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, marital status, disability, or age.?We are a family-friendly employer with a culture based on trust, autonomy, and flexibility to help you create a work-life balance and enjoy working here at Gamma.

For recruitment agencies - we have a network of fantastic partners that support us in our hiring from time to time. We're not looking to increase that network currently, so please don't send speculative CVs.



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