Job Description

Dorset County Hospital is growing its digital transformation and change service, and is looking to recruit an experienced Business Analyst to join the team. The post holder will play a pivotal role in delivering our exciting change programme by helping to define requirements, redesign work processes, and build a culture of digitally-enabled change.



The scope of role is varied, involving both technical and operational/clinical areas. The post holder will bring experts together to identify, define, and promote new ways of working. To do this, they will need to become familiar with the digital tools available, including clinical and non-clinical systems and internally developed solutions, as well as with patient pathways and operational processes. Recognising the complexity of clinical and operational processes, the post holder must be comfortable with a degree of ambiguity and will work as a consensus builder to help facilitate the co-design of new processes.



The successful candidate will be experienced in business analysis/process redesign, ideally including experience working in digital change. A grasp of technical concepts such as integration, data structures and system architecture is required in order to produce designs useful to technical teams. They will work closely with internal and external teams as designs are implemented, refining requirements and designs as projects/initiatives progress and ensuring requirements have been met to an acceptable standard.



The post holder is responsible for ensuring that the digital requirements of the Trust are captured correctly and that are benefits identified and realised. This will include the following key responsibilities:



Mapping and redesigning business processes



Consensus building, facilitation, and collaboration with sometimes disparate groups of stakeholders



Capturing high level and detailed business requirements and expressing them as required by the project



Capturing acceptance criteria for business requirements which accurately quantify when a requirement is considered to be met



Translation of business requirements into cohesive, high level solution designs which can be implemented by technical teams



Verification of implemented requirements



Contributing to project documentation and supporting the transition of solutions into service through tasks such as user training and support



Developing good relationships with Trust staff and communicate effectively in order to successfully capture the right information to deliver business change



Research and understand NHS standards and statutory national requirements as required by relevant projects



Identify and set effective working processes, practices and professional standards that could be adopted by the Digital Services department



The Digital Services team is a friendly, supportive, and dedicated group of digital professionals who are committed to providing outstanding support services to Dorset County Hospital.



The post holder will work closely with digital colleagues from services including:



Clinical Systems



Development



Digital Portfolio Team



Business Intelligence



Health Records



Clinical Coding



Digital Technology and Infrastructure



Digital Change and Training



The successful candidate will be fully supported and be provided with opportunities to develop new skills and knowledge as part of their role.



We understand that some applicants may choose to use artificial intelligence (AI) tools to assist in preparing their application materials. While this is not discouraged, we kindly remind candidates that all submissions must be truthful and accurately reflect your own experiences and suitability for this role. Personal integrity and authenticity are central to our recruitment process. We value honesty and appreciate applications that are genuine and representative of the individual behind them.

Right to Work in the UK:

This role is not available for Skilled Worker visa sponsorship. Applicants must already have the legal right to work in the UK at the time of application. Unfortunately, we are unable to support visa applications for this post in line with UKVI regulations.



Our DCHFT and Person Specification (attached) tells you all about this role, what to expect and what is needed to succeed. When completing your application please make sure to tell us how your experience and skills fit the person specification.



Please contact us at Recruitment@dchft.nhs.uk if you are unable to view or download the attachment.



For all our roles, we are looking for staff who hold our Trust Values of Integrity, Respect Teamwork and Excellence, and who are passionate about providing the best patient care. To read more about our Trust and our Values search Dorset County Hospital online.