Job Description

Job Title:

Digital CM Architect

Job Location:

London, UK/ Hybrid

Job Type:

FTE

:

Lead design and development of Copilot Studio agents and Power Platform solutions (Canvas/Model-driven apps, Power Automate, Dataverse)


Build custom connectors, actions, and REST API integrations; implement RAG and configure Semantic Index for context enrichment


Develop AI Builder models and own model lifecycle (data prep, labelling, training, evaluation, retraining)


Apply ALM/DevOps for Power Platform deployments (environments, pipelines, packaging, versioning)


Design conversational flows, prompts and UX (adaptive cards); optimize agent performance and user adoption


Ensure security, compliance, and Responsible AI governance across solutions; produce architecture docs and runbooks


Collaborate with stakeholders, mentor engineers, and drive POCs to production Must-have


Hands-on experience with Microsoft Copilot Studio and creating production agents


Deep Power Platform expertise: Power Apps, Power Automate, Dataverse and custom connectors


Proven integration experience via REST APIs, Azure Functions or Logic Apps


Experience with AI Builder, LLM concepts, prompt engineering, and agentic AI patterns


Familiarity with Azure AI services (Azure OpenAI / Azure AI) and cloud design patterns


ALM/DevOps experience for Power Platform solutions


Experience in use of MCP servers with agents


Strong understanding of advanced AI concepts such as multi-agent workflows, reasoning and decision engines, and autonomous agent design


Strong communication skills and ability to work directly with business users.

Regards,

Rachana


rachana@falconsmartit.com