Job Description

Details

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Reference number

424268

Salary

34,123 - 48,561
National 34123-45,831, London 36,824-48,561


Please ensure that you read the Pay and Reward information for civil service and internal colleagues before applying.
A Civil Service Pension with an employer contribution of 28.97%
GBP

Job grade

Higher Executive Officer
Level 2A

Contract type

Permanent

Business area

OFGEM - Corporate Services - DDSS

Type of role

Commercial

Digital

Working pattern

Full-time

Number of jobs available

1

Contents

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Location About the job Benefits Things you need to know Apply and further information

Location

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Successful candidates may be based in any of our office locations - Cardiff, Glasgow, or London, especially welcoming applications from people based in Cardiff and Glasgow

About the job

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Job summary

The Digital Commercial Officer role is a critical role as it will support the creation of the strategy and vendor framework, manage our Digital vendors and partners, establish best ways of working across the team across vendor/supplier management and make sure they deliver the best value to Ofgem.


You will be required to compliment and maintain vendor and contract management systems, processes and controls within the Digital functions within Ofgem. Furthermore, they will be required to work with external suppliers, alongside various Digital teams (Digital Operations, Finance, Business Analysis, PMO) and wider Corporate Service Procurement & Finance and Legal teams to deliver the best value for money.

Who are we looking for?

You will be an experienced delivery implementation and contract manager, having worked alongside or within digital teams to deliver high quality outcomes from a complex project portfolio and supply base.


You will have a relevant qualification or practical experience in fast moving technology environments, and will be a strategic thinker capable of blending commercial, technical and operational requirements into determining opportunities and solutions.


You will have negotiation and influencing skills, combined with a high ability to communicate verbally and in writing. This will include leading meetings with business stakeholders and producing high level reports and management information.


The post holder will have high level analytical and excel skills, capable of analysing KPIs and complex data sets to produce meaningful and advantageous information, recommendations and outcomes.


You will have a good knowledge of contractual terms and conditions, and be capable of representing the organisation to protect its interests in tender evaluations, contract awards and supplier negotiations.

Job description

Key Responsibilities

Responsible for the delivery of Digital vendor contract management; co-ordinate and streamline all activities related to contract management and renewals, including, adherence to renewal timelines, and ensuring streamlined processes are in place and effective.


Specifically the role-holder will:

Follow and support the shaping of the vendor and contract management strategy and governance and risk profiles Work across multi-disciplinary areas to establish right vendor and contract management strategy and framework across variety of accounts (gold, silver, bronze) across our Ofgem technology portfolio. Apply best judgement - ability to work together as a team and independently Proactively manage vendors and third parties, handling difficult situations; and negotiations Work with stakeholders to write-up tenders, working with Procurement to conduct and negotiate to get best value, and ensure fair competitions and best performing partners for Ofgem Evaluate risks and make suitable judgement on solutions for vendor management Project Manage or provide direction on key initiatives which involve third party and vendor management to ensue we get best value for money, best approaches for ways forward. Ensure we are getting the most out of our supplier relationships Be an active part of the team managing vendors and third parties across their projects; Manage SLAs, contract lifecycle, performance, evaluating performance; renegotiations of contracts; KPIs, dashboards, and co-ordinate and oversee the tracking of contract level spend in tandem with contract managers, performing the tracking on critical contracts as necessary, including cross-charges Show a commitment to user-centric service delivery

Key Outputs and Deliverables

Partner and vendor management best practices and ways of working Identify and implement consistent, efficient and best practice models, contract terms and processes to ensure the overall vendor/partner management strategy is executed in a coherent and holistic manner Maintain, monitor and track DDaT contracts (formal tenders, purchase orders, spend, cross-charges) Collaborate with internal DDaT teams and vendors to ensure ongoing communication and cooperation, focusing on maintaining satisfactory service levels Manage key metrics (e.g. Service Level Agreements, Operating Level Agreements), team KPIs. Manage and iterate processes

Person specification

Essential Criteria:

Can deliver a blend of technical, operational and commercial strategic considerations in their decision making. (LEAD)

Able to achieve and maintain SC Clearance

(LEAD)

Good understanding of the Commercial lifecycle Experience of coordinating contractual activities and managing relationships between Digital/ Data teams and vendors Ability to manage contracts within the budget parameters set Influencing and negotiating skills Excellent analytical skills and innovative approaches to problem solving including the creation and analysis of KPIs to drive performance improvements

Desirable Criteria:

Experience of working in in the Public Sector / working within the Public Contract Regulations Experience particularly in the design and implementation of IT contracts and in driving great performance from partners

Behaviours

We'll assess you against these behaviours during the selection process:


Seeing the Big Picture Changing and Improving Making Effective Decisions Communicating and Influencing Delivering at Pace

Benefits

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Alongside your salary of 34,123, OFGEM contributes 9,885 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
Ofgem can offer you a comprehensive and competitive benefits package which includes; 30 days annual leave after 2 years; Excellent training and development opportunities; The opportunity to join the generous Civil Service pension which also includes a valuable range of benefits; Hybrid working, flexible working hours and family friendly policies. Plus lots of other benefits including clean and bright offices based centrally, engaged networks and teams and an opportunity to contribute to our ambitious and important targets of establishing a Net Zero energy system by 2050. This exciting blend of professional challenge and personal reward identifies career opportunities at Ofgem as something to get excited about.

Things you need to know

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Selection process details

This vacancy is using Success Profiles , and will assess your Behaviours and Experience.
When you press the 'Apply now' button, you will be asked to complete personal details (not seen by the sift panel), your career history and qualifications.


You will then be asked to

provide a 1250 word 'personal statement' evidencing how you meet the essential and desirable skills and capabilities listed in the role profile

. Please ensure you demonstrate clearly, within your supporting statement, how you meet each of the essential and desirable skills and capabilities.


The Civil Service values honesty and integrity and expects all candidates to abide by these principles. You must ensure that any evidence submitted as part of your application or used during interview, including your CV and any statements or examples, are truthful and factually accurate. Ofgem takes any incidences of cheating very seriously. Please ensure all examples provided are of your own experience. Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant applications will be withdrawn from the process. Please note that plagiarism can include presenting the ideas and experiences of others, or generated by artificial intelligence, as your own.


Please refer to Civil Service candidate advice on the acceptable use of artificial intelligence within the recruitment and selection process - Artificial intelligence and recruitment , Civil Service Careers


The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by [ https://www.cifas.org.uk/fpn].



Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check .



See our vetting charter .
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:


UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.



We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .

Apply and further information

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This vacancy is part of the Great Place to Work for Veterans initiative.
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

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Job contact :

Name : Lucy Dowding Email : recruitment@ofgem.gov.uk
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Recruitment team

* Email : recruitment@ofgem.gov.uk