Job Description

The Vacancy
Location: St Austell, Cornwall (Head Office)
Salary: 28,000 per annum
Contract: Full-time, Permanent
Ocean Housing Group is looking for a Digital Content Co-Ordinator to strengthen how we connect with our communities online. In this newly created role, you'll be part of a small, creative team delivering high-impact content that reflects what matters most to our tenants, residents, and customers.
From showcasing new housing developments to amplifying our partnerships and latest initiatives, your work will help tell the story of who we are, what we're doing and why it matters.
You'll create bold, innovative content and adapt it across channels to reach and resonate with diverse audiences. Collaboration is key, and you'll work closely with colleagues to turn ideas into campaigns that make a real difference.
This role suits a confident storyteller who's curious about new formats, passionate about inclusive communication, and motivated by impact. You'll be joining a team that values creativity, teamwork, and purpose-led thinking.
? What You'll Be Doing:

• Creating engaging, inclusive content for our social media, website, and newsletters.
• Shooting and editing short-form videos, designing graphics, and writing compelling copy.
• Managing content calendars and supporting digital campaigns for Ocean Housing and Gilbert & Goode.
• Monitoring analytics to optimise performance and engagement.
• Collaborating with colleagues, tenants, customers and partners to tell authentic stories that reflect our values.

? What We're Looking For:
Essential:

• Experience in creating content for platforms like Instagram, TikTok, and YouTube Shorts.
• Strong copywriting, video editing, and image creation skills.
• Understanding of SEO, accessibility, and inclusive design principles.
• Ability to work independently and manage multiple projects.
• A-levels (or equivalent Level 3 qualifications).

Desirable:

• A degree in Content Creation, Digital Marketing, PR, or similar (or equivalent experience).
• Familiarity with tools like Canva, CapCut, Adobe Creative Suite, Mailchimp, Metricool, Buffer, and SharePoint.
• Knowledge of AI tools for content creation and scheduling.

? Why Ocean Housing?
We're more than just a housing provider - we're a community anchor. At Ocean, you'll be part of a purpose-driven organisation that values innovation, inclusion, and impact.
We offer:

• A supportive and creative team environment.
• Opportunities for professional development.
• Flexible working and wellbeing initiatives.
• The chance to make a real difference in people's lives.

? Additional Info:

• You'll need to be able to travel across Cornwall as required
• Some out-of-hours work may be required for events and content capturing.

? Our Benefits Include:

• 27 days holiday + bank holidays
• Professional membership fees paid
• Company sick pay scheme
• Workplace pension with death in service benefit
• Home office work payment
• Medicash health plan (including dental & optical)
• Cycle to work scheme
• Rewards & recognition programme
• On-site parking
• Employee assistance programme
• Family-friendly policies

? Key Dates:

• Closing Date: Sunday 19th October 2025 (Midnight)
• 1st Interviews to be held on: Tuesday 24th October 2025 (either via Video call or face to face)

(This role will have a 2-stage interview process, 2nd interview date tbc)
Please note: We may close this vacancy early if we receive sufficient applications, so don't delay-apply today!
The Company
Ocean Housing Group Ltd is a registered provider and parent company for Ocean Housing Ltd and Gilbert & Goode Ltd and is a local housing provider based in St Austell. Since our establishment in 2000, we have invested over 200 million in the county through community involvement, property development, jobs and apprenticeships. We are committed to making a real contribution to Cornwall's housing shortage by building new and affordable homes (for rent and shared ownership) for local people. We manage over 4,700 homes and have ambitious plans to build 2,000 homes by 2030.
Mission Statement
"To be an innovative provider of quality homes and services, with residents and staff at the heart of Ocean, and Ocean at the heart of the community."
At Ocean our vision is to be the employer of choice for Cornwall. We want to create a work environment where everyone feels like they belong, can bring their best, authentic selves to work every day and are provided with the support they need to do a great job.
Our purpose is to create a modern, dynamic and agile work environment, fit for the 21st Century and one of which all of our colleagues feel included and proud to be a part of. An environment which enables colleagues to provide quality, affordable homes and services for the people of Cornwall. We believe work is what you do, not where you go and therefore colleagues deliver their work where it best suits the need, whether that be in the office, home or around a local area or site using local facilities. Colleagues are agile and work or have meetings in any place to suit the need and task.
Benefits
Generous Holiday Entitlement
Healthcare Benefits
Occupational Sick Pay Scheme
Pension which includes Death in Service Benefit
Values
Gallery
2022 Award
Winner
Best Place to Work at Cornwall Business Awards 2022
Sponsored by the Skills Hub
"This is a really challenging sector to work in and Ocean Housing Group have really gone above and beyond to support their workforce. They really show strong leadership from above in putting their employees first and the level of engagement they get from everyone in their teams is commendable, with really high number of team members taking part in surveys, consultancy and feedback. The Ocean Housing Group have also invested in the continual improvement of their staff, services and benefits to ensure that staff consistently feel invested in and valued - Well Done!"

Skills Required