Job Description

Salary
29,079 to 34,210 (dependent on experience)
Contract type
Permanent
Hours
Full Time
Location
Poole, Dorset, England
Location description
Hybrid working arrangement between home and Poole. Routine office working, as required by the role.
Closing Date
14-09-2025
Reference
20146
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About us
The Royal National Lifeboat Institution is a charity that provides a 24-hour lifeboat search and rescue service, seasonal lifeguards, and water safety education and initiatives. Our lifeboat crews and lifeguards need a dedicated, professional and talented team behind them, and that is where you come in. This is your chance to join that team and help save lives every day.
Working together with partners and communities, we aim to educate, influence, supervise and rescue those at risk from drowning. We see digital technologies as crucial in helping us achieve this goal.
Some of the benefits

• Salary - 29,079 to 34,210 (dependent on experience)
• Flexible working
• 26 days' annual leave plus Bank Holidays
• Outstanding pension scheme (contributions of up to 16% of basic salary)
• Life assurance
• Health and dental cash plan

Your Role
You'll join our Digital Experience Team in delivering excellent campaigns and journeys across RNLI.org, sister sites and related systems in line with our organisational objectives. You will be working within the Digital Studio Team to coordinate, build, proof and deliver website requests and journeys for stakeholders across the RNLI. You'll be experienced in defining and refining processes and focussed on delivering quality and valuable experiences for our website users.
Building strong relationships, you'll work closely with our wider Digital Experience Team supporting processes to create a smooth workflow across teams with varying remits and specialisms as well as supporting on team finance management. You'll also deliver website work alongside teams across the organisation, including Marketing, Creative Services, Communications, and Volunteering, acting as an advocate, collaborator and catalyst for work.
About You
To be considered as a Digital Coordinator you will need:

• Hands-on knowledge of CMS platforms such as Sitecore, and day to day knowledge of web page build and content population
• Ability to coordinate work across a multi-disciplined digital team
• Some experience in web analytics, preferably Google Analytics, and an eye for analysis
• Good understanding of the digital marketing and website usability ecosystem
• The ability to manage concurrent projects: our digital team is much in demand
• Strong communication skills - written and verbal.
• The ability to support stakeholders with a variety of requests, and the confidence to make recommendations based on digital best practise

This job would be suitable for someone who is

• A team player and a good communicator
• Enthusiastic about improving our websites' performance and content
• Proactive and focused on delivering strong, measurable results
• Feels that they have experience in the kind of areas we've outlined above.

We are also currently recruiting for a Digital Coordinator on a temporary basis for up to 9 months -
Safeguarding
The RNLI is committed to safeguarding; protecting a person's health, wellbeing, and human rights, enabling them to live free from harm, abuse, and neglect. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting; International, International Child Protection Certificate process).
Diversity at the RNLI
Our staff and volunteers have been saving lives at sea without prejudice for 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One.

Skills Required