Job Description

Pay Level: 6 + Market Supplement | Slough location | Full-time permanent role

Join our Digital Team as we revolutionise how 150,000+ Slough residents access council services. You'll be the technical architect behind user-friendly digital solutions that streamline workflows, reduce costs, and genuinely improve people's lives.

What you'll be doing:

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Build accessible digital services

using Jadu XFP and low-code platforms that meet GDPR and WCAG standards

Design user-centered forms and workflows

through collaborative working with service teams to create seamless resident journeys

Create powerful integrations

connecting back-office systems via APIs and webhooks to automate processes and reduce manual work

Lead user testing and research

to identify issues and continuously improve digital services based on real user feedback

Champion digital innovation

by staying current with sector developments and implementing cost-effective solutions

Mentor and coach

junior team members while working on digital transformation projects that migrate legacy systems

Monitor and maintain

cloud and on-premises systems, ensuring optimal performance and resolving technical issues

What you'll have:

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3+ years ICT/Digital experience

in similar-scale organisations with a track record of delivering results

Proven hands-on experience

building, testing, and publishing web forms within Case Management Software like Jadu or Arcus

Strong programming and configuration skills

using a range of tools to deliver organizational outcomes

User testing expertise

- you know how to conduct research, identify digital journey issues, and remedy them cost-effectively

Collaborative problem-solving approach

with skills in analysing complex issues and working with diverse teams

Degree-level qualification

(or equivalent experience) in coding, design standards, or relevant technical discipline

Understanding of SEO, web analytics

and best practices for user journey development

Awareness of the UK Digital landscape

including GDS standards and local government digital transformation

What we offer:

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We offer a supportive place to grow and develop your career with a real opportunity for your input to be valued and heard.


Annual increments, where applicable, are usually payable on 1st April each year, subject to six months service in the post, until the maximum spinal column point of the level has been reached. The payment of annual increments is not automatic and is subject to satisfactory performance as assessed by your Director.


Alongside a competitive salary, we provide:


26 days annual leave (not including Bank holidays), rising to 30 days between 2 - 5 years' service and 33 days after 5 years' service. The Local Government Pension Scheme

We offer a wider range of great benefits including:

Flexible and hybrid working options to promote work-life balance*
Our commitment to equality and diversity through a range of employee networks Wellbeing initiatives Tax - free childcare and childcare services Season loan ticket - to help with the cost of your rail / bus journey to & from work.

Interested?

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We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. If appointed, all posts will be subject to satisfactory pre-employment checks.


Slough Borough Council is an inclusive employer and we encourage and welcome applications from people of all backgrounds. We select staff on merit and we foster a workforce where people are valued, and represents the local communities that we serve. Slough Borough Council is proud to be a Disability Confident Employer.


We want our application process to be open and accessible. If you wish to make your application in an alternative format, please email Recruitment@slough.gov.uk quoting the job reference - our Accessibility Statement has more information.

How to Apply:

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Please click on the apply button below to submit your application. We look forward to hearing from you!