At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
The candidate will co-lead all Digital Engagement initiatives, launches and capabilities to help drive Cardmember digital-first servicing behaviour and improve our overall Marketing efficiency. They will improve the Cardmember digital experience and report on UK Cardmember comms performance, championing best practise and great customer outcomes.
The role requires the successful candidate to able to develop strong relationships with local product owners, marketing colleagues, CEN, EDDS and central capabilities, as well as manage creative agencies.
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