Job Description

We're looking for an experienced Digital Engineering Lead to establish and grow our brand-new Digital Engineering Department from the ground up.

This is a rare opportunity to shape the future of our digital service offering, building the infrastructure, team, and processes that will support innovation and operational excellence across the business.

Working closely with our Engineering Team Lead and Operations Director, you'll combine strategic leadership with hands-on technical work, ensuring our customers receive exceptional digital engineering support across the UK.

What you'll be doing

Lead the creation and management of the Digital Engineering Department, setting standards, systems, and best practices.

Install, service, and remotely troubleshoot a wide range of digital imaging and x-ray equipment (including OPG, CBCT, and intraoral scanners).

Deliver training and mentoring to engineers on the servicing, repair, validation, and maintenance of digital systems.

Provide expert technical support and guidance to both customers and colleagues.

Work alongside the Operations Director to develop and grow our digital service contracts, helping drive revenue and customer loyalty.

Build and maintain strong relationships with customers and suppliers.

Ensure accurate documentation of all work, parts used, and customer interactions.

About you

At least 5 years' experience as a Digital Engineer, Field Service Engineer, or similar.

Familiarity with (or enthusiasm to work with) leading brands such as Dexis, Planmeca, Vatech, Carestream, and DURR.

Confident leading a department, setting up new systems, and training other engineers.

Excellent technical, troubleshooting, and problem-solving skills.

A natural communicator who enjoys supporting customers and colleagues alike.

Organised and detail-oriented -- you take pride in doing things properly.

Full UK driving licence and willingness to travel when needed.

Enthusiastic, proactive, and passionate about innovation in digital dental technology.

Why Join Anglian Dental?

We've been supporting dental practices for over 30 years, with a reputation built on quality, service, and reliability. With over 700 practices already relying on us, and more joining every month, this is a fantastic time to become part of a team that's growing fast.

We're on a mission to become a one-stop-shop for dental surgery creation and maintenance, and we know that getting there starts with our people.

What we offer

A unique opportunity to build and lead a department from the ground up.

Competitive salary with structured annual reviews and profit related bonus scheme

Company vehicle, tools, and all necessary equipment provided.

Ongoing manufacturer training and professional development support.

Hybrid working options (field and office-based).

A collaborative, people-focused environment where your ideas make a difference.

33 days holiday (including bank holidays) Enhanced maternity & paternity pay Paid Sick leave Health cash plan and retail discounts (after 1 year) Company vehicle Ongoing training and development

Our Core Values:

Integrity o Attention to Detail o Teamwork o Taking Ownership o Problem Solving

Explore our benefits and what it's like to work with us:

https://angliandental.co.uk/about-us/careers-new/

Anglian Dental is proud to be an Equal Opportunity Employer.

Job Types: Full-time, Permanent

Benefits:

Bereavement leave Company car Enhanced maternity leave Enhanced paternity leave Health & wellbeing programme Referral programme Sick pay
Work Location: On the road