Job Description

Lifetime Training, part of the Lifetime Group, is one of the UK's largest training providers, delivering innovative learning strategies through industry-experienced trainers, curriculum experts, and leading edge technology.



As a Digital Enrolment Officer, you will play a vital role in delivering an outstanding first impression for learners and employers, ensuring a smooth and engaging start to their apprenticeship journey. By coordinating, managing, and conducting apprenticeship enrolments in line with business requirements, you will set the foundation for success and compliance, supporting a positive experience for all stakeholders

What will you be doing?

Deliver apprenticeship enrolments in line with business targets and service level agreements to ensure learners and employers receive a seamless onboarding experience. Manage your diary effectively to arrange and complete enrolment appointments, ensuring timely delivery against key performance indicators (KPIs). Ensure accurate and compliant completion of enrolment records with learners and their line managers to meet funding and partnership requirements. Introduce learners and stakeholders to key aspects of the apprenticeship programme, including off-the-job training and functional skills, to set clear expectations for success. Build and nurture trusted relationships with prospective learners, employers, and internal stakeholders to promote collaboration and engagement. Maintain accurate and up-to-date records and administration to support audit readiness and continuous service improvement. Champion a culture of collaboration and quality, embracing the organisation's values to enhance the learner and client experience.

What will you bring to the role?

Demonstrated ability to communicate effectively, with strong organisational skills and attention to detail. Experience building and maintaining relationships with clients and internal stakeholders, fostering collaboration. Commitment to role-modelling the organisation's values, promoting inclusivity, and supporting diverse needs.

It would be great if you had

Proficiency in Microsoft Office Knowledge of apprenticeship

Why join Lifetime Group?

There are lots of great reasons to want to work at Lifetime Group, but we think our benefits enhance your experience that little bit more. From enhanced leave packages to flexible working, discounts to community groups, and much more. Explore what being a life-changing person gets you here.

More than just a job

Working for Lifetime Group isn't just a job, it's an opportunity to be part of a supportive and progressive culture that is focused on enabling people to fulfil their potential.



We're passionate about empowering individuals and organisations to reach their full potential through innovative learning and development.



Our vision for the future is driven by a simple belief: everyone should have the chance to learn the skills that transform their lives and help them reach their full potential.



This is the world as we see it - and it's the one that we'll never stop working towards. It's a world freed of skills gaps; a world defined by diverse skills, social mobility, empowered people, thriving communities, and sustainable and growing businesses.



It's with this shared purpose - and through our scale, breadth and influence - that the Lifetime Group is in the strongest position to make this vision a reality, for the people and businesses across the UK that choose and trust us to transform their futures.



Regardless of which brand you join, you'll become part of a thriving community of people united by a shared purpose. We have an impressive, impactful future ahead - one defined by skills transformations and making a real difference

A diverse, inclusive and equitable workforce.

As a group, we're committed to broadening the equity, diversity, and inclusion of our workforce and creating a sense of belonging for all. In this way we will better represent those who learn with us and our partners to greater understand and fulfil their needs.



By listening to our emerging diverse workforce, we will agree future goals and priorities as a community. This in turn will help secure a sustainable future for the Group, benefiting not just us but also our partners and those who learn with us

Your experience is invaluable to us, and we are committed to fostering an inclusive and equitable recruitment environment for all candidates. We welcome any feedback on how we can enhance our approach to an inclusive process, please feel free to share your ideas with us