Job Description

The Digital First Training Manager will be required to manage the Team of Clinical Systems Trainers responsible for overseeing development of training material for digital & clinical systems used by Hertfordshire Community NHS Trust (HCT) Clinical Services, oversee training schedule and development of training requirements live & non-live clinical services. Whilst always updating training platforms to keep training refreshed and in-line with our operational & clinical polices.

The Clinical System in use by HCT is predominantly SystmOne and e-RS so the post holder will be expected to have a high level of SystmOne configuration expertise and experience. The post holder must also be able to demonstrate previous strong leadership/managerial skills and

experience.



Proposed interview date: 7 May 2025


To provide day-to-day line management of the Clinical Systems trainers team including performance management, appraisals, PDP's, leave requests and recruitment.

Responsible for the creation, improvement and management of team processes and standard operating procedures.

This post requires specialist knowledge and understanding in how the community applications systems work to be able to train and support effectively.

To liaise with the various management and clinical groups to understand local processes and adhere to agreed protocols and processes.

To identify any training or implementation problems arising from the Helpdesk support calls.



A big thank you for considering joining us at Hertfordshire Community NHS Trust



You'll find it a great place to work with many benefits offered to you as a member of our staff



We put our patients, their families and carers at the centre of our vision - Outstanding Services and Healthier Communities



Our staff are proud to be Innovative, Caring and Agile in their work to help achieve the Trust vision



We welcome diversity in our workforce and are interested in applicants from all backgrounds and ages



We don't want you to miss out so we'd like you to know that if we have a high level of interest in this role, the vacancy may close prior to the advertised closing date, so please make your application as soon as possible - Apply now



You've made a great decision to apply to join to HCT - we're looking forward to taking the next steps of the journey with you.



Please see attached job description for more details



Whilst it is not a legal requirement, Hertfordshire Community NHS Trust encourages and supports all staff to be vaccinated as this remains the best line of defence against COVID-19.



We are committed to supporting flexible working options for staff, wherever possible, and welcome discussions on flexible working patterns to support our staff to maintain a healthy work life balance.