Job Description

A new post has been created in order to invest in the technical and design capabilities within the Private Care team. The post is within the Private Care Systems team and is responsible for delivering improvements and efficiencies in how the Private Care teams work in Connect. It represents an opportunity for utilising technical skills to improve the workflows of teams and develop new capabilities in order to work more effectively.



This post will work with operational teams, commercial administration, digital systems and Connect teams to provide effective and efficient systems and processes ensuring services are responsive, innovative and provided the highest possible standard.



The post holder will have an in depth understanding of Epic private patient pathways and will support divisional teams to improve delivery of performance and financial targets by suggesting ways to improve current workflows and working practices.



The postholder will problem solve as appropriate and develop and implement lasting solutions in conjunction with colleagues across multiple stakeholder groups and will develop effective relationships with supporting digital and information teams to focus on identifying and improving services delivered to private patients, referrers and staff.



Key working relationships

Private Care senior leadership team Digital and systems teams Connect team Clinical and administration staff Transformation team

The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals - one in Chelsea, London, and one in Sutton, Surrey - as well as a Medical Daycare Unit in Kingston Hospital.



At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.



At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.



For further information please refer to the job description and personal specification



To support the development of, and promote, the Trust's mission, values aims and objectives. To lead with the ongoing digital optimisation of the Epic system within the Private Care directorate. In conjunction with the Systems Manager and Private Care Senior Leadership Team, produce accurate, high-quality reports suggesting ways to improve working practices and process improvements. * To ensure the establishment and maintenance of good relationships and communication throughout the Division, with the wider Trust, and externally with patients, Embassies & agencies, promoting a culture where staff are actively involved in decisions on how services are provided and targets delivered.