Job Description

Job Title:

Digital Insurance Product Manager

Location:

Remote - Hybrid with travel into London/Milton Keynes 2 days a week.

Salary:

63,000 DOE

Contract Type:

Permanent


We're looking for a driven and strategic Product Manager to lead the development and lifecycle of our digital insurance products. This is a key role where your leadership will shape the vision, direction, and impact of products designed to be affordable, accessible, and commercially successful.

Your responsibilities will include:

Gathering and prioritising product and customer requirements through market research, user feedback, and data analysis, including market sizing and opportunity assessment.


Defining and clearly communicating the product vision, strategy, and roadmap.


Collaborating with cross-functional teams to ensure timely and high-quality product delivery.


Acting as the voice of the customer throughout the product lifecycle.


Defining and tracking key performance indicators (KPIs) to measure product performance and success.


Monitoring product performance and making data-driven improvements based on analytics and feedback.


Identifying opportunities to drive digital channel adoption, increase self-serve usage, and expand into new markets.


Conducting competitive analysis and staying up to date with industry trends and innovations.


Preparing and presenting product updates and insights to stakeholders and senior leadership.

Experience and Knowledge you will need for the role:

Essential

Proven experience in digital product management or a related role, with ownership of digital roadmaps in B2B2C or consumer-facing platforms.


Strong understanding of digital UX, conversion rate optimisation (CRO), agile delivery methodologies, and stakeholder management.


Hands-on experience with tools such as Hotjar, GA4, CMS platforms, and A/B testing solutions.


Experience leading multidisciplinary squads including product, design, delivery, customer experience, and business analysis.


Demonstrated track record of driving digital engagement and delivering measurable business growth.


Proficient in the Microsoft Office Suite, with strong skills in analysis and data presentation.

Desirable

Technical background or experience working closely with engineering teams.


Familiarity with UX/UI principles and user-centred design.


Experience in [industry-specific knowledge, e.g., fintech, SaaS, e-commerce].



No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you!

Personal Group is proud to be an inclusive employer and encourages applications from a diverse range of candidates. If you require reasonable adjustments to assist you with the application and/or recruitment processes, please contact our Recruitment Team.

The Company

The Personal Group family offer a range of products help protect, connect, and engage the UK workforce with communication tools, employee benefits, and health insurance plans. Innecto offer specialist pay and reward and employee experience consultancy. Together we provide a full-service solution to help our clients stand out as an employer of choice.



Our mission is to protect the unprotected and connect the unconnected. We want to make work happy, for everyone.



Why? Because when people are happy, they're more productive. And when people feel like they make a difference, they do.



Today we're making work happy for more people than ever before, and we are looking for great people to help create a brighter future for the UK workforce.



Could you be our next great hire?