Job Description

Job Summary

The Digital Media Officer role provides support to Crimestoppers and Crimestoppers' youth service Fearless, in creating impactful content and campaigns that empower people to speak up about crime.

You will be responsible for filming, creating, and scheduling organic and paid social media content, and as the face of Fearless' social media platforms, feature in the content yourself. You will play a key role in shaping and driving forward Fearless' communications strategy to ensure Fearless' social media platforms remain relevant, engaging and supportive of Crimestoppers overall aims.

You will contribute to the development of Crimestoppers and Fearless national and regional campaign ideas, content and messaging and manage the execution and reporting of multi-channel communication activities. You will use data from campaigns, as well as insights from focus groups, to inform future projects.

Responsibilities

Delivering accurate, relevant and quality-assured information content for the relevant target audience in a variety of formats.?

Planning, recording and editing of video, social and audio content - also featuring in video content, predominantly for Fearless' social media channels.

Supporting the Crimestoppers and Fearless teams to deliver national and regional campaign activities, through organic and paid advertising, across a range of platforms, from ideation and creation through to evaluation.

Report on campaigns, using insights to inform new and innovative campaign ideas by keeping up to date with developments across digital media and new platforms.

Providing advice and support to colleagues around use and expected outcomes of different social media platforms, keeping up to date with both youth trends and the latest developments across digital media and new platforms.

Using our Content Management System (CMS) to manage organisational contacts and marketing activities they are involved in.

Updating the Fearless.org website (when required) and supporting with monitoring and reporting using Google Analytics 4 (training and support provided).

Youth Panel engagement - attending online meetings, facilitating the sharing of information and ideas to co-create Fearless content and campaigns.

Monitoring and ultimately submitting expense reports from paid ad campaigns.

Contribute to our communications and content strategy.

Provide quality control support, e.g. proofreading, editing and digital asset development.

Be a part of a Marcomms on-call rota providing out-of-hours support for 1 week every 8 weeks, as well as overseeing Fearless social media channels out of hours every two weeks.

Support internal communications activity and curate content for the organisation's intranet.

You'll have

Ability to think creatively and to communicate creative ideas to others.

(Essential)

Experience in designing and creating engaging and innovative content (including featuring in videos/audio) and campaigns for social media platforms or websites.

(Essential)

Excellent attention to detail and a good eye for design / visuals, ideally with expertise in software applications like Adobe Creative Suite, Microsoft Office, Canva etc.

(Essential)

Experience managing social media accounts and analysing engagement data to inform future content and campaigns.

(Desirable)

Excellent written and verbal communication skills; ability to present self professionally to internal colleagues, stakeholders, and clients.

(Essential)

Highly organised self-starter; persuasive, tenacious and perceptive.

(Essential)

Able to work effectively in a team and use initiative to manage and prioritise own workload.

(Essential)

Experience in communications or digital marketing/content creation.

(Desirable)

Knowledge of using web analytics.

(Desirable)

Knowledge of scheduling tools (Sprout Social, Hootsuite).

(Desirable)

Please send a up to date CV and a short (no more than 2-minute) covering video or covering letter, highlighting why you're interested in this role to

the email address listed

or uploaded via. the site you're applying from. If you do not submit a covering letter or video, your application may not be considered.

Job Types: Full-time, Permanent, Graduate

Pay: 27,008.00 per year

Benefits:

Bereavement leave Company events Company pension Cycle to work scheme Employee discount Employee mentoring programme Financial planning services Free flu jabs Free parking Life insurance On-site parking Paid volunteer time Referral programme Sick pay Transport links Work from home
Schedule:

Monday to Friday
Ability to commute/relocate:

Wallington SM6: reliably commute or plan to relocate before starting work (required)
Work Location: In person

Application deadline: 29/06/2025
Reference ID: DMO1