Job Description

Are you a creative digital designer with a passion for crafting intuitive, user-focused experiences? GLL, the UK's largest leisure and libraries operator, is looking for a Digital Product Designer to join our Marketing team on a one-year fixed-term contract.


In this role, you'll help shape engaging digital products across web, app, and mobile, working closely with Product Managers, Engineers, and other stakeholders. From research to delivery, you'll champion user needs, create high-quality design solutions, and contribute to a culture of customer-first design.





This is a fantastic opportunity for a technically skilled and imaginative designer to showcase both UX and UI expertise and make a real impact on how customers engage with our digital services.





Key responsibilities


Collaborate with cross-functional teams to define customer and business problems. Lead end-to-end design processes including research, wireframing, prototyping, testing, and iteration. Deliver intuitive, accessible design solutions that balance user needs with business goals. Conduct usability testing, workshops, interviews, and surveys to inform design decisions. Present and communicate design concepts and rationale with clarity and confidence. Support implementation with engineering teams, ensuring designs are feasible and high quality. Review released products, evaluate performance, and identify areas for improvement. Champion a user-centric design culture across the organisation.
What we're looking for


3 to 5 years experience as an end-to-end product designer with a portfolio demonstrating UX and UI skills. Strong UX research capability and ability to turn insights into actionable design outcomes. Skilled in Figma, with expertise in design systems, libraries, and rapid design methods. Experience designing for both web/SaaS products and native mobile apps (iOS/Android). Strong grasp of accessibility and visual design principles. Organised, collaborative, and confident in engaging stakeholders.
This position provides the option to work in-person at any of our UK locations, subject to role-specific requirements and availability.


If you're passionate about designing impactful digital experiences and want to make a difference, apply now.

As a charitable social enterprise and cooperative owned by our staff, GLL is a unique organisation for you to have a career with!

The basics:

This is Fixed Term position for one Year. Hours of work will be negotiated with you in line with the needs of the service; flexible working may be possible. We are an accredited Living Wage employer with industry-leading rates of pay. We can offer a career, not just a job, with extensive Learning & Development support available. GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in. As a staff-owned organisation, you will be given the opportunity to join the Society and have a stake in your business.

Additionally, GLL offers employees a range of employment benefits:

Access to a pension scheme. Health Assurance and access to Counselling services. Access to the tax-efficient Ride to Work bicycle purchase scheme. Free annual eye tests. Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner. This includes GLL Extras!

GLL Society benefits (if you choose to join the Society after your probation period) include:

The right to stand for the Society board and to vote for board members to represent you. Access to team building and fun events such as treks, concerts, outings, etc. Access to a range of benefits exclusive to our people - ask your line manager for details or check out the Intranet.

About GLL

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As the UK's largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and children's centres.





Our people are from the communities we serve and help us make real changes in their local area.





One of our core values is 'More than a Job', because working with us opens a wide range of possibilities and opportunities for you, starting with how you work with us. To make sure we are having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community.





We offer two different types of work arrangements:


A permanent employment contract - part time and full time. A flexible worker engagement by joining our flexible worker pool.
If you are looking for a regular number of hours that you can work and are flexible to meet the needs of a 7-day-a-week service, then a full-time or part-time permanent contract might be the right choice for you.





So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support, or working with children, you'll be able to find your ideal new job at GLL.





Passionate about seeing our communities thrive, we invest back into our facilities, projects, and people and are Investors in People Gold Award employer.





However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to people's lives.





We are an inclusive employer. We seek and welcome diversity in our teams.





All pay rates are subject to skills, experience, qualifications, and location.