to lead our digital sales and customer engagement operation. This is a key leadership role where you'll develop high-performing teams, drive conversion, and shape how customers engage with us across phone, web, live chat, email and AI-enabled channels.
You'll turn enquiries into sales, insight into action, and strategy into measurable results.
ambition.
What you will be doing:
Own the full digital enquiry journey from first contact to conversion
Lead, coach and inspire digital sales teams to exceed targets
Drive performance across vehicles, finance, warranties and aftersales
Use data and insight to improve conversion and customer experience
Deliver seamless online-to-in-store customer journeys
Champion automation, AI and smarter ways of working
Ensure FCA, GDPR and internal compliance
What we are looking for:
Proven experience leading digital sales or contact centre teams
Strong commercial focus and passion for people leadership
Confident with CRM, lead management and reporting tools
Data-driven, customer-focused and results-oriented
Why join us?
Starting salary of 45,000 + performance bonus
Great Place to Work - 3 years running
Opportunity to work in a growing collaborative, automotive business
Excellent benefits and staff discounts
This is a fully office-based role in Bristol. You will be required to work Monday to Saturday with a day off in the week.
Ready to lead the future of digital sales?
Apply now to become our next Digital Sales Manager in Bristol.
Job Types: Full-time, Permanent
Pay: From 45,000.00 per year
Work Location: In person
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