Job Description

Are you passionate about tech and eager to kickstart your IT career in a fast-paced and supportive environment? Eltherington Industries Ltd is looking for a Digital Technologies Apprentice to join their small, compelling IT team.

In this exciting role, you'll support the implementation, maintenance, and optimisation of the digital applications and technologies. You'll work closely with both internal users and external IT providers to ensure their systems, tools, and infrastructure run efficiently and meet evolving business needs.

Key Responsibilities:

Provide first-line technical support for a range of digital applications - troubleshoot, configure, and resolve issues. Assist with the rollout of new software tools and system updates, including testing, training, and documentation. Support digital transformation initiatives and contribute to process improvements. Collaborate with internal teams to gather requirements and optimise system performance. Maintain accurate records of configurations, procedures, and operational processes. Monitor performance and feedback to drive continuous improvement. Manage user access, permissions, and ensure data integrity. Liaise with software vendors and service providers as needed. Assist with the installation and maintenance of hardware (PCs, laptops, telephony, Wi-Fi, barcode scanners, printers). Handle and process data securely in accordance with compliance standards.

Skills & Knowledge:

Strong IT knowledge

, especially Microsoft Office Suite

Professional and proactive

attitude - take initiative and responsibility

Organised

, with good time management and prioritisation skills

Team-oriented

mindset - collaborate and learn from others

Eager to learn

and grow in a fast-moving digital environment

Logical thinker

with strong problem-solving skills and attention to detail

Adaptable and flexible

- thrive in changing situations A

genuine interest in building a career in IT

About the Employer:

Be part of a friendly, close-knit IT team where your ideas are valued Gain hands-on experience across a wide range of digital technologies Play a key role in supporting real-world digital transformation projects Learn from experienced mentors and grow your career from day one Work in a dynamic manufacturing organisation with a strong focus on innovation and continuous improvement Excellent opportunity for long-term career development in IT

Ready to launch your digital career?

Apply now and take the first step towards an exciting future with Eltherington Industries Ltd.

The successful candidate will work towards a Level 3 Digital Support Technician Apprenticeship with the appointed provider, HBTC (www.hbtc.co.uk). An Apprenticeship allows you to acquire valuable skills and experience in your chosen sector, which improves your CV and employability when you've finished training. You'll learn in the work environment, developing the practical skills and understanding you need to excel in your role. This opportunity could also lead to permanent employment and progression opportunities.

HBTC are committed to complying with the Employment Agencies and Employment Business Regulations Act (2003). We have obtained the necessary agreement from our clients to source candidates for their roles.

All recruitment is done via HBTC and we hope to contact you within a week. If you don't hear from us, assume you are unsuccessful on this occasion.

Job Types: Full-time, Fixed term contract, Apprenticeship
Contract length: 18 months

Pay: 7.79-8.82 per hour

Expected hours: 36 per week

Schedule:

8 hour shift Day shift Monday to Friday No weekends
Work Location: In person

Reference ID: Eltherington Industries Ltd