Job Description

Full Time:

37.5 hours per week



Agile working (minimum 2 days in the office)



The key focus of the role is to deliver organisational and behavioural change within our MH and community services across Bexley, Bromley and Greenwich, forensics and our prison services. The post holder will proactively engage with staff to support the introduction of new systems and the redesign of current systems, processes and implement digital changes in working practices in order to maximise the benefits of assisted technologies.



The types of projects that the post holder may expect to be involved in will deliver new ways of working, finding innovative ways of using technology to improve the trust's service delivery and enhance the patient experience.



The post holder will be responsible for "large" scale projects, which will be triaged by the Clinical Design Authority (CDA). Large scale will be recognised by one or several of the following:

Number of staff impacted Project value Project duration Number of workstreams System interfaces

This includes the promotion and greater use of existing capability, such as text message reminders, remote access to Oxleas RiO on iPads, eMeds and eObs, and new technology such as RPA, AI and Voice to Text.



The key focus of the role is to deliver organisational and behavioural change within our MH and community services across Bexley, Bromley and Greenwich, forensics and our prison services. The post holder will proactively engage with staff to support the introduction of new systems and the redesign of current systems, processes and implement digital changes in working practices in order to maximise the benefits of assisted technologies.



Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children's centres, schools and people's homes.



We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary's Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people.



Our purpose is to improve lives by providing the best possible care to our patients and their families. This is strengthened by our new values:



We're Kind



We're Fair



We Listen



We Care



Project Management



Designing specific areas of the Digital Transformation working agenda, developing and implementing the changes and proactively monitoring progress, resolving issues and initiating corrective action as appropriate



Assisting with the definition of governance arrangements for specific projects



Develop comprehensive project plans for each project



Managing third party contributions to each project, to include primary care and other external partners (e.g. Local Authority, Public Health, Third Sector, Commercial)



Working with manager to manage both the dependencies and the interfaces between different projects



Support line manager and service managers to scope out change to clinical pathways to improve quality and productivity, defining policies, procedures and supporting documentation (eg process maps and guidelines) for proposed changes.



Working with clinical staff, motivating and encouraging them to review their working practices and how they deliver services as a result of proposed changes



Managing risks to each projects successful outcome



Initiating extra activities and other management interventions wherever gaps identified or issues arise



Supporting and encouraging behavioural change to meet the Trusts aims and objectives



Ratifying baselines set at project initiation and ensuring that project are delivered to time, cost and with quality.



Where there is extra demand, support the optimisation team in preparing project materials in preparation for Clinical Design Authority sign off.



Ensuring that at handover to BAU there are methods to track expected benefit and ensure that they are realised



Staff Engagement



Help develop a staff engagement plan for implementation of specific projects and the broader clinical transformation strategy



Undertake training and development for staff as appropriate to ensure the successful delivery of projects.



Resource Management



Facilitating the involvement of individuals to the project delivery team as required. Ensuring that staff engagement is an integral part of the programme so that the new systems get quickly embedded into practice



Ensuring that the delivery of new services from the projects is to the appropriate levels of quality, on time and within budget, in accordance with the programme plan and programme governance arrangements



Communication



Develop a communications strategy for the individual projects that the post holder has responsibility for in conjunction with line manager



Day to day responsibility for the communications with stakeholders directly involved with the implementation of the projects



Lead on broader digital transformation communication plans setting up appropriate communications as required.



Develop and undertake presentations to a wide audience and to a high standard. The job holder will particularly build relationships and communicate with: -



Business Manager and Business support officers



All project leads and stakeholders to ensure a smooth implementation of change/project deliverables



Staff and Managers



Internal and external stakeholders, GP practices & ICB's, Local Authorities, Public Health, third sector, internal and external suppliers