Job Description

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About Dexcom:

Founded in 1999, Dexcom, Inc. provides continuous glucose monitoring technology to help patients and their clinicians better manage diabetes. Since our inception, we have focused on better outcomes for patients, caregivers, and clinicians by delivering solutions for people with diabetes - while empowering our community to take control of diabetes.

The Dexcom Continuous Glucose Monitoring (CGM) systems are aimed at people with type 1 or type 2 diabetes who need to monitor their blood sugar levels. Our Dexcom CGM system consists of a sensor, inserted under the skin to measure the level of glucose in the interstitial fluid (fluid in the tissue), eliminating the need for fingersticks. Our Dexcom CGM Systems have customisable alerts to warn users of dangerous glucose levels, even while they are asleep.

Dexcom reported full-year 2022 revenues of $2.9B, a growth of 18% over 2021. Headquartered in San Diego, California, with additional offices in the Americas, Europe, and Asia Pacific, the company employs over 9,000 people worldwide.

Digital Web Content Editor - Healthcare - UK - Remote. You must have the Right to Work in the UK (sponsorship is not avaialble for this role)

Experience and Education

• Typically requires a Bachelors degree and a minimum of 5-8 years of related experience.

Job summary:

In the EMEA digital team, you will play a key part in building, maintaining, and supporting content across our web platforms including patient websites, healthcare professional websites and ecommerce stores. With over 50 digital platforms to manage this role requires the ability to be hands-on with content editing in our various CMS platforms.

Reporting to the EMEA Websites Manager, you will receive inbound web requests from each of the country marketing teams and need to prioritise the web content backlog. Additionally, you will be capturing new web development business requirements and liaising with IT team to deliver enhancements. You will also identify recommendations on web user experience improvements.

Key Responsibilities:

• Manage the CMS platform in alignment with global and EMEA marketing strategy. Ensuring expert delivery and deployment of changes to the Master Site portfolio, whilst taking ownership and responsibility for maintaining brand standards, CMS policies, templates and regulatory approvals.
• Assist in identifying and recommending tactical and strategic online initiatives to improve site conversion, customer experience and promote cross sales.
• Responsible for implementation of all EMEA web content updates, implementation of web pages, landing pages, content, imagery, video, forms and any other content in CMS
• Review outputs of customer journey reviews to determine and implement opportunities for improvement.
• Work with SEO Manager on SEO quality assurance items, to be incorporated into the publishing process
• Manage the on-going development of existing products and support implementation of new products being introduced online.

Who we\xe2\x80\x99re looking for?

• Experience of a variety of web content management systems, including headless CMS
• Ability to quickly identify and prioritise inbound web content requests, providing clear communication to colleagues and setting expectations on delivery timescales.
• Strong communication skills to ensure the successful delivery of projects, dealing with internal and external suppliers.
• Demonstration of strong customer orientation with ability to understand and deliver to customer requirements via the online the channel.

Travel Required:

• 0 \xe2\x80\x93 25%

Why Dexcom?

• Join a dynamic, fast-growing and innovative global organisation in the MedTech industry.
• Be part of a company with an important mission and take on a role with purpose and impact, making a real difference to those living with Diabetes.
• Carve out a long-term career and enjoy access to outstanding training and development programmes.
• Work with over 5,000 colleagues in a fast-paced, fun and open working environment.
• Attractive benefits including Performance-Based bonus, Private Pension, Life and Accident Insurance, Private Health Care, Team Events, Recognition Awards, Health & Wellness Services, Training, Education & Professional Qualifications Support & Product Discounts.

Please note:

The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons.

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Dexcom