Job Description

Concern Worldwide (UK) is looking for a Direct Marketing Executive - Digital to join the team on a full time, permanent basis.
About us:
We are an international humanitarian organisation that strives for a world free from poverty, fear and oppression. We deliver life-saving and life-changing interventions to the world's poorest and most vulnerable people. From rapid emergency response to innovative development programming, we go to the hardest to reach places to make sure that no-one is left behind. With almost 4,500 staff of more than 50 nationalities, Concern operates in 25 of the world's poorest countries, helping people to achieve major and long-lasting improvements in their lives.
Benefits

• 25 days' annual leave, pro-rated for part-time employees.
• Office closure between Christmas Day and New Year's Day
• Flexible hours and hybrid working
• Annual leave purchase scheme
• Enhanced parental leave pay
• Stakeholder pension
• Season ticket loan
• Cycle scheme
• Life assurance
• Access to Employee Assistance Programme (EAP)

Details of our benefits could be found on our website:
Job Location: Belfast (Hybrid)
Concern operates a hybrid mode, staff are expected to come into their base office once per week or the monthly equivalent i.e. 4 times per month. Staff are also able to flex their start and finish times between the hours of 7am to 7pm daily.
About the role:
The Direct Marketing Executive will play a key role in managing and reviewing donor recruitment and development campaigns in order to maintain and grow income to Concern Worldwide (UK) from individual regular and cash donors.
Main duties & Responsibilities:

• Support Senior Direct Marketing Executive in running and developing a growing digital fundraising programme, including paid search and paid social across our Alternative Gifts trading, Emergency fundraising and other campaigns
• Working closely with other key stakeholders in Concern's digital marketing, such as the Communications and Policy and Campaign directorates to deliver engaging digital content to potential and current Concern supporters
• Managing bespoke supporter journeys and email marketing to retain donors and raise funds from donors supported through digital, emergency and other campaigns
• Project manage specific direct marketing campaigns such as a cash appeals or loyalty campaign
• Partner with our digital agency, creative agency, media agency, and inhouse data analysts.
• Full campaign management including briefing agencies, sourcing material, managing data selections, developing artwork, organising fulfilment, campaign analysis and reporting, managing costs and invoice processing.
• Work closely with the Data team to review campaigns and ensure that information is used to maximise income for future campaigns.
• Work with the Individual Giving Team to implement the Emergency Fundraising Strategy and play a key part in Concern's emergency fundraising response.
• Develop a deep understanding of Concern so that you can communicate the key messages effectively to both new and existing supporters.

About You:
ESSENTIAL

• Strong planning and project management skills.
• Experience of working successfully with external suppliers or internal stakeholders to deliver digital marketing campaigns or other similar projects
• Demonstrable analytical skills and highly numerate
• Understanding and interest in digital marketing
• Excellent communication, interpersonal and negotiation skills.
• Excellent written skills including experience of writing and editing emails
• Demonstrable organisation skills and experience of managing a varied workload.
• Strong IT skills including Excel and Word

DESIRABLE

• Experience of paid search and paid social campaigns
• Experience of email marketing and supporter journeys
• Experience of working in a fundraising department
• Experience of using a database
• Ability to work on own initiative.
• Good understanding of delivering excellent customer service/donor care.
• Knowledge of using direct marketing channels such as mail and email.

To view the full job description, please click on the link below to download the document.
Equality, Diversity, and Inclusion:
Concern Worldwide encourages all qualified candidates, irrespective of gender, ethnicity and origin, disability, political beliefs, religious beliefs, sexual orientation, or socio-economic status to apply to become a part of the organisation. Concern is against all forms of discrimination and unequal power relations, and is committed to promoting equality.
TO APPLY
Please upload your CV and cover letter by 9th November 2025.
All candidates who are short-listed for an interview will be notified via email.
Candidates must be legally entitled to work in the UK at the time of application.
Conditions of Appointment:
Pay band: GB4
Salary: Belfast 30,075 - 33,416 , based on full time hours (35 hours per week)
The successful post holder will be required to complete a criminal records self-declaration form and a Basic AccessNI check.
Having a criminal record will not necessarily debar you from working with Concern Worldwide. This will depend on the nature of the position, together with the circumstances and background of your offences.
Documents

Skills Required