The individual will be responsible for proactively identifying and building new customer relationships and growing existing biotech, pharma and some large strategic big pharma accounts for Piramal's Drug Substance and Drug Product to deliver year on year sales and pipeline growth. This individual will represent Business Development as a point of contact in a wide variety of settings (including conferences, trade shows, client visits, presentations, etc.). The region is Northern Europe and Germany.
Reporting Structure:-
Reports to Head of Business Development (Europe)
Key Responsibilities:-
Responsible for generating new business from new customers and existing accounts through a high level of customer contact including frequent direct customer visits, virtual meetings and extensive networking activities
Demonstrate strategic business awareness of the market and customers in order to differentiate our business from the competition
Effectively promote current technical capabilities and emerging / new technologies as they become available to facilitate generation and closing of new business opportunities
Identify sales opportunities and establish relationships with existing customers to generate future sales, avenues for cross selling and repeat business. Develop and implement strategic plans for key accounts in assigned territory
Contact new accounts and leverage network to map opportunities
Prepare and deliver client proposals in collaboration with Program Managers. Negotiate agreements of sale to close accounts and secure long-term agreements
Interface with Production, Supply Chain and Logistics functions to ensure dispatch as per customer timelines and liaise with regulatory team to meet statutory requirements
Participate in strategy and annual planning meetings, reporting sales performance and funnel. Develop forecast, budget and track performance
Retain, expand and strengthen client relationships by ensuring high-quality customer service and issue resolution
Manage sales activities on the SalesForce.com platform
Skills and Competencies:-
Strong technical understanding of drug product manufacturing processes
High level of understanding of the drug development and manufacturing process
Demonstrated track record to secure new customers, exhibiting a strong close rate
Effective at working with scientists and other customer stakeholders, up to and including C- Suite leaders, to discuss the value proposition of Piramal`s offerings
Understanding of SalesForce.com customer contact management system
Adept at building strong internal network and navigating the organisation to optimise influence for ensuring appropriate support levels for territory opportunities
Strong interpersonal and leadership skills
Customer Centric with the ability to build relationships based on trust and long-term commitment.
* Experience of working in and driving teams to a specific customer-based result.
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