Job Description

At Mimecast, we're redefining cybersecurity and leading the charge in human risk management. We protect businesses from evolving threats, and you'll be at the forefront. Every customer our Sales team brings on board builds something bigger - for them, for us, for our communities, and for your career. Simply put - when we grow, you grow. Your career path? It's yours to shape. Clear progression and chances to lead, specialize, or pivot - you decide what's next. Here, success is about your progress, your influence, your impact.
Mimecast is hiring a Director to lead our GTM Manager Enablement strategy. This newly created role owns the multi-year vision, roadmap, and execution for upskilling our front-line sales (and adjacent GTM) managers globally. You will build and lead a high-performance program, integrate AI and agentic capabilities into manager workflows at scale, and partner with executive stakeholders to drive measurable improvements in forecast accuracy, pipeline health, productivity, and team performance. This role is pivotal in advancing our enablement maturity during a critical phase of business transformation.
What You'll DoStrategy and Portfolio Ownership + Define and own the enterprise strategy for front-line manager effectiveness across Sales (and where relevant, Customer Success), aligned to CCRO priorities and annual operating plans.
+ Establish a manager capability model, maturity roadmap, and operating rhythm (e.g., coaching cadence, pipeline/forecast reviews, performance management, change leadership).
+ Build a multi-year program portfolio that integrates onboarding, continuous development, and role-based progression for managers at scale.
Executive and Cross-Functional Leadership + Partner with senior leaders (Sales, CS, Marketing, Product, HR/People, RevOps) to align on competencies, success metrics, and change plans; chair a cross-functional steering committee to govern priorities and adoption.
+ Serve as a trusted advisor to VP+ stakeholders; translate business strategy into enablement plans and influence decisions through data-driven insights.
AI Strategy and Agentic Enablement at Scale + Architect and govern the AI/agentic roadmap for manager enablement (e.g., coaching copilots, intelligent prompts, content retrieval, action recommendations), ensuring security, privacy, and efficacy.
+ Operationalize AI inside manager workflows with clear use cases, adoption plans, measurement, and continuous improvement loops.
Learning Architecture, Content, and Delivery Ecosystem + Set the learning architecture and content governance for manager enablement (playbooks, toolkits, job aids, role-practice, e-learning, on-demand resources).
+ Orchestrate scaled delivery through blended modalities (in-person, virtual, on-demand, cohort-based), leveraging internal team, field leaders, and vendors. Personally facilitate select executive or strategic sessions.
Outcomes, Analytics, and ROI + Define and own KPIs that link manager effectiveness to business results (e.g., forecast accuracy, stage conversion, deal velocity, attainment, new manager time-to-productivity, retention/engagement, coaching quality).
+ Build executive dashboards, run A/B pilots, and communicate outcomes/ROI; adjust portfolio based on leading and lagging indicators.
Change Leadership and Field Adoption + Lead enterprise change plans for new processes, tools, and methodologies; drive adoption through enablement, communications, and manager community-of-practice.
+ Integrate programs into field operating rhythms (QBRs, pipeline/forecast reviews, inspection standards) for sustained behavior change.


What You Bring10+ years of SaaS experience with a blend of sales leadership and enablement leadership; 4-6+ years building and leading teams that deliver enterprise-scale programs. Proven success designing and owning global manager enablement strategies that drive measurable improvements in sales performance (e.g., forecast accuracy, win rates, productivity, pipeline health). Deep expertise in front-line sales manager development: coaching systems, performance management, leader-led enablement, change leadership, and operational rigor. Demonstrated experience integrating generative AI and agentic workflows into field execution; ability to set governance and measure impact at scale. Executive presence and advisory capability with VP/SVP/CRO stakeholders; strong facilitation, communication, and stakeholder management skills. Data fluency and ROI orientation: able to instrument programs, analyze outcomes, and pivot portfolio based on insights. Mastery of enablement tech stack (LMS/LXP, content management, SEP/conversation intelligence, analytics/BI); familiarity with HRIS/people analytics a plus. Experience leading change through significant organizational or go-to-market transformation. Preferred: Coaching or change certifications (e.g., ICF, Prosci), expertise with enterprise sales methodologies and inspection standards, global enablement experience.

How We'll Measure SuccessImproved manager effectiveness and coaching quality (measured through inspection, manager 360s, and conversation intelligence). Hard business outcomes tied to manager capability (forecast accuracy, stage conversion, win rate, attainment, ramp time). Adoption and sustained use of AI/agentic tools in manager workflows with clear productivity or quality gains. Scaled, repeatable operating rhythms embedded in the field (pipeline/forecast reviews, performance management cadence). Team health and development, stakeholder satisfaction (VP+), and program ROI against budget.

Travel: Occasional travel for leadership meetings, field sessions, and key program launches.
The base salary range for this position is $96K - $144K base + benefits. This reflects the minimum and maximum target for new hire salaries for this position. This position may also be eligible for incentive plans and other related benefits. Our salary ranges are determined by role, level, and location. These factors and individual capabilities will also determine the individual pay offered.
DEI Statement
Cybersecurity is a community effort. That's why we're committed to building an inclusive, diverse community that celebrates and welcomes everyone - unless they're a cybercriminal, of course.
We're proud to be an Equal Opportunity and Affirmative Action Employer, and we'd encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups.
We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won't affect your application.Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law.