Job Description

Role profile:
This director role in the global internal comms (IC) team leads a small expert squad of IC professionals to advise, develop and deliver communications to support activities in our Operations function. This individual will be highly collaborative and able to cut through complex comms challenges, providing advice and a mix of self-serve and IC team delivery solutions. They will have a deep understanding of people and what drives performance, proven experience in identifying and delivering communications that drive outcomes and the ability to identify and prioritise the activities that will make the biggest difference to LSEG. This individual will lead a modern, dynamic and omnichannel in approach, always using data and insight to inform decisions.
ROLE SUMMARY:This role will report into the global Head of Internal Communications and will be critical in shaping how we develop and deliver a programme of effective and inclusive internal communications (IC) to inspire and motivate a global network of employees and contractors. This audience primarily covers people in our Operations team, with an enterprise audience for some projects. An experienced and passionate IC professional with a deep understanding of developing and delivering engaging communications across a global network in support of company priorities, helping drive performance and supporting change. Always informed by data and insight. This individual will be a natural connector, able to inspire others and have exceptional stakeholder management skills. They will be able to join the dots where there is complexity and create clarity for our people through simple modern joined-up content. They will be able to work at pace, manage conflicting priorities and a proven track record for continuous improvement This role will suit someone wanting to make a positive difference in a large, complex and growing global organisation. Who wants to shape the way we do things even better in the future, helping us achieve our big ambition to be one of the world's great companies.

WHAT YOU'LL BE DOING:Guiding a small squad of IC professionals, to build and deliver critical communications to support better business outcomes for Operations Delivering activity aligned with our global internal communications strategy, objectives and embedding a consistent LSEG story Be the 'go to person' for IC advice and support for IC for the head of Operations, adopting the right mix of advice and delivery support where required Working with the Operations leader to understand priorities and build a streamlined annual IC approach and supporting activities. This will delineate where the IC team will provide delivery support and what will be self-serve Managing demand, having a clear view of capacity, making sure we prioritise activities that will make the biggest performance difference to the company Working in partnership with the CAM planning team using our core tools to manage and govern air traffic control Working in partnership with the IC Campaigns and Change teams to make sure people-related campaigns are consistent and aligned Using available tools and technologies and making sure communications are audience-focused, well-planned, data-driven, omnichannel and effective Partnering with other IC leaders to identify and prioritise IC improvement opportunities to drive consistency and quality, share knowledge and adopt new more effective ways of communicating. Interpreting the impact and success of IC activities, with a strong focus on outcomes and an ongoing culture of continuous improvement Supporting a high-performance culture through communication and coaching - providing support to less experienced team members Living and role modelling LSEG values of integrity, partnership, excellence and change every day, both in the way we lead and through our communications approaches and materials. This includes delivering content and activity that is in our tone of voice and in line with global IC principles Making sure we manage risk and promote a strong risk culture in all we do

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.
Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.
Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.
LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.
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