Job Description

Global University Systems is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement.

Position:

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We're seeking an operations-focused, results-driven AI leader to spearhead the intelligent transformation of our global operations. At GUS, we are investing heavily in AI and automation, building a high-performance team to reinvent how we work, from admissions and finance, to student support and academic delivery. This role offers a rare greenfield opportunity to shape and deliver an enterprise-wide AI and automation strategy that streamlines operations and empowers our teams worldwide. If you are passionate about operational excellence, intelligent systems, and large-scale impact, this is your platform to build something meaningful from the ground up.

Key Responsibilities

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Strategic Vision & Leadership

Co-develop and deliver GUS's AI and automation strategy with a focus on operational scalability and business performance. Identify high-impact opportunities to embed AI and automation across GUS's business operations. Report to the Chief AI Officer with regular updates on KPIs, impact metrics, and transformation progress. Align automation strategy with executive priorities and global operational needs.

Operational Automation & Infrastructure

Lead implementation of AI, RPA, and workflow tools across business functions. Collaborate with senior colleagues on enterprise architecture and systems integration. Oversee MLOps pipelines, platform performance, and intelligent tooling rollout. Establish standards for data management, governance, privacy, and compliance.

Collaboration & Delivery

Partner with HR, finance, admissions, and academic departments to improve workflow automation and productivity. Support pilots and iterative deployments, scaling successful initiatives across regions. Ensure smooth integration of intelligent solutions into daily operations. Measure efficiency gains, time savings, and operational ROI.

Team Building & Culture

Build and lead a cross-functional team of automation engineers, systems analysts, and AI product managers. Promote a culture of speed, experimentation, and continuous improvement. Collaborate with global EdTech and AI partners to remain on the cutting edge of AI operations.

Requirements:

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You are a systems thinker and builder with a passion for intelligent automation. You bring technical expertise, business acumen, and the leadership skills to drive change at scale.

You'll thrive in this role if you have:

Are an outstanding leader who has experience of building things from the ground up. Experience deploying RPA, workflow automation, or enterprise AI in complex organisations. Strong understanding of operational systems and business process redesign. Technical fluency in GenAI, LLMs, ML infrastructure, and data privacy standards. Ability to collaborate across functional teams and manage multiple senior stakeholders. Proven ability to deliver measurable improvements in speed, quality, or cost. A passion for education, global transformation, and inclusive innovation. A degree in Computer Science, Engineering, Data Science, or a related field is preferred but not essential.

Other information:

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We acknowledge receipt of your resume for a position at Global University Systems and sincerely appreciate your interest in our company.



We will screen all applicant CVs and select the candidates whose qualifications and experience meet our requirements. Please note due to the high volume of applications we will only contact you if you are selected to continue for the next stage of the recruitment process. We wish you every success.



GUS is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.