Job Description

About The Role
Job Purpose
The objective of this role is to deliver significant business growth in AFG with an annual target of 4m and covering current and new service lines and current and new geographies.
The role will deliver this growth through robust account management, excellent relationships with commissioners, developers and housing providers, and clear internal business processes. Success will require working closely with most other AFG functions.
The Role
This is a strategically important role as AFG aim to positively impact more lives and drive business growth. Between 2024 and 2027 we want to be able to support at least 150 more people.
This role will lead that growth agenda taking a systematic approach to key accounts, ensuring that AFG can deliver what commissioners need both now and in the future. This will include more complex provision for people with a learning disability or autism, or with a mental health condition.
The Director of Business Development will have excellent relationships with commissioners and housing partners to be able to shape and deliver new property schemes and new models of support that meet demand.
To deliver our growth target the Director of Business Development will need to work closely with other senior leaders in the organisation particularly in Operations, Quality, Finance, Estates, IT and Governance.
Dimensions
Responsible for the Business Development Function
Delivery of net business growth of 4m annually.
Principal Accountabilities
To deliver net business growth of around 4m annually and over three years to increase the net number of people supported by over 150.
To deliver a systematic, planned approach to business growth based on key account management and clarity of the various service models that AFG can offer.
To strengthen relationships with commissioners (in both local authorities and the ICBs) and to understand their needs in detail and articulate how AFG may be able to support those needs.
Demonstrate progress against the growth plans to senior stakeholders in the charity and to the AFG Board.
Ensure that AFG has efficient, effective, and responsive processes in place for different types of opportunities including tenders, schemes, and single-person opportunities.
Play a critical "customer-facing" leadership role as part of the senior leadership team working across functions to champion and deliver the required growth.
Where appropriate, to represent AFG in regional and national events to raise AFG's profile.
Develop and maintain senior relationships with developers and housing providers to enable the growth agenda.
Understand in detail AFG's current range of service offerings, and identify areas of opportunity for AFG to develop further offerings working with service development teams.
Ensure AFG has a detailed understanding of the local market for each key account including competitors, housing providers, the future pipeline of demand, local priorities.
Work with the AFG marketing team to ensure that marketing plans support the business growth plans.
Person Specification - Essential Requirements. Please only apply if you meet the criteria detailed below:
Skills and Knowledge

• You will have a broad and deep understanding of the Health and Social Care environment in which AFG operates.
• You will be familiar with best practices in business development including account management, storyboarding, bidding processes, and reporting.
• You will have a good knowledge of public sector procurement and the constraints which commissioners are under.
• You will be experienced with service specifications and understanding the fit between what commissioners need and what AFG can currently provide (or provide in the future through service development).
• Good knowledge and experience of Tech-Enabled Care.
• Good knowledge of what makes a good home for the types of people that AFG supports

Values and Attitudes

• Able to form and maintain deep relationships with senior commissioning managers.
• Dynamic with a "can do" approach to overcoming potential barriers.
• Authenticity and integrity - the passion to get things right for the people being supported within a commercial framework.

Experience

• You will have at least seven years' experience of delivering multi-million business growth in health and social care.
• You will have successfully led a business development function in a major health & social care organisation (or have done this regionally).
• You will have experience of different service types that are relevant to AFG including Supported Living and Residential Care.
• You will have developed and maintained great relationships with commissioners in local authorities and the ICBs.
• You will have delivered multiple accommodation projects for vulnerable people.

Qualifications and Training

• Good A levels.
• Demonstration of professional development

Other

• Will be required to travel within the North-West (needs to be able to drive).

With our extended flexible working options, you can choose to work a 9-day fortnight or a 4.5-day week, supporting our employees with their work life balance.
We offer a car allowance of between 7,840 - 9,800 per annum
This role is Band IV as per our structure.
Interview Dates:
1st stage - 15th July - Liverpool in person
2nd stage - 17th & 18th July
About Us
We're Alternative Futures Group, a health and social care charity providing specialist support for people with a learning disability or mental health condition.
We're proud to have been positively changing lives and enabling people to achieve amazing outcomes for over 30 years.
We have a vision to create a world where amazing people do amazing things every day. Our skilled and experienced teams work with every person we support to create a personalised, outcome-focused plans to achieve their aspirations.
As a 'values based' employer, the people that work for us genuinely care about the people they support, and we are seeking likeminded people to join our team. If you are passionate about working in Health and Social Care and have a real desire to make a positive difference to the lives of the people we support then we would love to hear from you.
At AFG we also recognise the contribution and value that our staff make. We would not be able to provide the life changing support that we do without people like you!
In return for your contribution we will support you throughout your career and we provide a wide range of employee benefits, career development and lifestyle support services to ensure that you too feel supported, fulfilled and valued from day one of your employment with us.