Job Description

Job Salary: Circa 85k per annum Team: Executive Team Contract Term: Permanent Location: Hybrid/Office based in Birmingham City Centre (near to New Street train station) Hours: 37.5 hours per week, Monday to Friday
Are you a strategic leader with a passion for driving commercial growth and enhancing client partnerships? Do you thrive on innovation and operational excellence?

Auriga Services

is looking for a

Director of Client Partnerships

to lead our partnership management, operational delivery, and business development functions, overseeing a team of circa

55 FTE

and shaping the future of our client relationships.

About Auriga Services

Auriga Services is a Public Benefit Entity, owned by the registered charity Evnia Charitable Trust. With over 20 years of experience, our charity-owned status makes us unique in the marketplace, allowing us to make a lasting impact for vulnerable individuals and households in poverty. We are committed to ethical business practices, transparency, and delivering exceptional service to our customers and beneficiaries.

Your Role

As the Director of Client Partnerships, you will be responsible for:

Leading strategic initiatives to drive business income growth and enhance cost efficiency. Overseeing operational service delivery to ensure high-quality outcomes for clients. Managing and mentoring senior leaders, including Partnership Managers, Head of Advice Services, Head of Service Delivery, and Head of Business Development. Cultivating and maintaining strong relationships with key stakeholders, including the Executive Team, Board of Directors, clients, and external partners. Driving technological innovation in collaboration with the Head of IT to improve client journeys and operational efficiencies. Monitoring and optimizing financial performance, ensuring cost-effective strategies are implemented. Staying ahead of market trends to identify new opportunities for business growth and strategic partnerships.

What We're Looking For

Degree level qualification or equivalent experience in Business, Management, Social Sciences or a related field is desirable, or equivalent experience in a senior client-facing or strategic role. Proven senior leadership experience within client management, partnerships, and/or business development. A strong commercial mindset with a track record of driving growth and operational excellence. Expertise in strategic client relationship management and partnership development. Strong leadership skills in managing cross-functional teams and fostering a high-performance culture. Knowledge of digital tools and technology to enhance client experience and operational effectiveness. Financial acumen and experience in budget management and resource optimization. Excellent communication and negotiation skills, with the ability to engage and influence stakeholders at all levels.

Perks & Benefits

Working with us, you'll enjoy:

28 days holiday plus bank holidays Generous pension scheme Healthcare Cash Plan Employee Discount scheme Life Assurance 4 x salary Hybrid working - at least one day a week in the office plus travel to meet clients

Interview Process

We will be conducting first-stage interviews on 17th/18th June 2025 and second-stage interviews on 8th July 2025 (TBC). At Auriga Services, you'll have the opportunity to make a real impact while working in a dynamic and purpose-driven environment. If you're ready to lead the way in strategic client partnerships, apply today!

Important Note:

Applicants must already have the right to work in the United Kingdom, as we are unable to provide visa sponsorship for this role.

Closing date for this position is Tuesday 10

th

June 2025 at 5pm.

Please Note:

We kindly request that recruitment agencies do not contact us regarding this vacancy. We are managing this process internally.