Job Description

XTM Group is dedicated to delivering cutting-edge solutions in the field of translation management. Our mission is to help enterprises reach global markets more efficiently by creating, delivering, and supporting an industry-leading platform to automate and manage all aspects of the localization process.


Our culture emphasizes teamwork, collaboration, and a passion for language technology to better serve customers and employees. We are dedicated to creating a solution-oriented and inclusive environment where everyone feels valued and can contribute their best. Our core values guide their actions and are the foundation of our company culture, driving us to achieve the vision of being the leading Translation Management System for enterprises.


We are seeking an exceptionally skilled and results-oriented Director of DevOps to lead and scale our cloud and automation efforts. This critical leadership role requires an individual who can combine deep technical expertise in Amazon Web Services (AWS) with proven leadership in DevOps methodology within a high-growth SaaS environment. The ideal candidate will drive our continuous delivery, site reliability, security, and infrastructure-as-code strategy, ensuring our global translation platform operates with maximum efficiency, scalability, and resilience.


This is a preferred immediate start position, and we are open to candidates based in the UK, Greece, or Poland.

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Key Responsibilities

Strategy & Leadership: Define, champion, and execute the company's DevOps, and cloud roadmap, ensuring it aligns with business objectives for rapid product development and global scale. Team Management: Lead, mentor, and grow a high-performing team of DevOps and Cloud Engineers, fostering a culture of ownership, collaboration, continuous improvement, and technical excellence. AWS Cloud Architecture: Oversee the design, implementation, and optimization of our secure, scalable, and cost-efficient infrastructure primarily on AWS. Drive the adoption of advanced AWS services. Automation & CI/CD: Instill and enforce Infrastructure-as-Code (IaC) principles. Continuously improve and automate our CI/CD pipelines to enable fast, reliable, and frequent software releases. Site Reliability: Establish and track key reliability metrics (SLAs, SLOs, SLIs). Oversee monitoring, logging, alerting, incident response, disaster recovery, and capacity planning. Security & Compliance (DevSecOps): Integrate security best practices into the entire software development lifecycle (SDLC). Ensure compliance with relevant industry standards (e.g., GDPR, ISO 27001, SOC 2) critical for an enterprise SaaS company dealing with sensitive client data. Cost Optimization (FinOps): Manage cloud spending effectively, identifying and implementing cost-saving measures without compromising performance or reliability.

Requirements

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Experience & Leadership

7+ years of progressive experience in DevOps, Cloud Engineering, or Site Reliability Engineering (SRE). 5+ years of extensive, hands-on experience designing, deploying, and managing complex, high-availability, production workloads on Amazon Web Services (AWS). Proven experience in a leadership or management role (e.g., Director, Head of, or Lead) successfully managing and mentoring technical teams. Experience working in a SaaS or high-throughput platform environment, preferably one focused on B2B enterprise services, localization, or translation technology.
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Technical Expertise

AWS Mastery: Deep practical knowledge of core and advanced AWS services, including but not limited to: + Compute: EC2, EKS (Kubernetes), ECS, Lambda (Serverless). + Storage & Database: S3, RDS (PostgreSQL, MySQL), DynamoDB.
+ Networking & Security: VPC, IAM, Route 53, CloudFront, WAF, Security Hub.
Infrastructure-as-Code (IaC): Expert-level proficiency with Terraform or AWS CloudFormation for provisioning and managing infrastructure. Containerization & Orchestration: Expert-level knowledge of Docker and Kubernetes (EKS), including cluster management, Helm charts, and service mesh concepts. CI/CD: Strong experience with modern CI/CD tools (GitLab CI, GitHub Actions, Jenkins) and a commitment to GitOps principles. Scripting & Automation: Proficiency in at least one relevant scripting language such as Python, Bash, or Go.
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Nice-to-Have Capabilities

Experience with Machine Learning (MLOps) or AI infrastructure and pipelines, given the industry's increasing reliance on AI for translation. AWS Certified DevOps Engineer - Professional or AWS Certified Solutions Architect - Professional certification. Familiarity with polyglot persistence and database optimization, including PostgreSQL, MongoDB, and Redis, which are common in SaaS platforms. Experience managing multi-cloud environments (e.g., AWS and GCP), as XTM International uses both. Experience with advanced observability tools like Prometheus, Grafana, ELK/Fluentd/Loki, and Datadog. Familiarity with compliance frameworks highly relevant to sensitive data handling (e.g., HIPAA, PCI DSS).

Benefits

What You Can Expect

Beyond a competitive salary, we offer a range of benefits designed to support your life and career, including:

Flexible work arrangements

, with options for remote and hybrid setups (location-dependent)

Professional development

, with access to international opportunities and career advancement programs

Continuous learning

, powered by top-tier tools, training resources, and industry expertise
Benefits may vary by location -- your Talent Partner will provide full details during the hiring process.

Everyone Belongs at XTM

At XTM, we design experiences that reflect and include the full spectrum of people we serve -- and that begins with our own team. We're dedicated to building a workplace where inclusion isn't just a value, but a daily practice. Here, you'll find the support and encouragement to grow, succeed, and truly belong -- no matter your background. Explore our Diversity & Inclusion page to see how we're shaping a more inclusive future at XTM.

The Application Journey

When you apply, our Talent Acquisition team will carefully review your application. If your experience aligns with the role, we'll be in touch to guide you through the next steps.

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Recruitment Alert

: Please be aware of fraudulent recruitment activity. Only engage with XTM emails ending in @xtm-intl.com and xtm.cloud OR transifex.com.

We're also committed to accessibility and inclusive hiring. If you need accommodations at any stage of the process, please indicate this in your application or speak directly with the Talent Partner.