Job Description

Directors of Operations ( x2 posts )



Director of Operations for Medicine (please apply using the relevant vacancy on Trac)



Director of Operations for Family Health (please apply using this vacancy)



2026 will be an exciting year for Nottingham University Hospitals as we continue our improvement journey in UEC, Planned Care and Cancer , and launch the next phase of our People First Strategy that will drive the reconfiguration of key services across our sites and embrace the digital transformation opportunities offered by our new Electronic Patient Record systems.



Two significant leadership opportunities have arisen to join our O perational L eadership T eam.



As Directors of Operations , you will be part of a strong triumvirate or quadrumvirate, led by a Clinical Director and ably supported by a Director of Nursing and Professions and , in Family Health , by the Director of Midwifery.



If you are looking to expand your experience and demonstrate your ability to deliver a complex agenda on a career path to Chief Operating Officer, then our Director of Operations roles are the perfect next step for you!

IMPORTANT:

These roles are being advertised together as they share a generic job description. Please read all attached documents for full details.



The Care Group Director of Operations will have specific responsibilities and accountabilities across their Care Group for successful operational leadership and management across our sites, ensuring supportive and responsive operational management leadership of our hospitals.



The post holder will play a key role in business planning, quality improvement and delivery and will help lead the development of a high performing and supportive culture across NUH.



They will play a key role in ensuring the Trust delivers on the full range of performance targets. They will work autonomously to ensure a high quality of service to patients, visitors and colleagues, including management of clinical governance, healthcare standards and risk.



The post holder will work closely with all professions across NUH, and will work to identify and implement opportunities for improved productivity, efficiency and clinical quality.



With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.



Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!



We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.



Main Job Responsibilities-



1. Operational Leadership and Management



Lead and manage all services within the Care Group, ensuring efficient, high-quality patient care across multiple hospital sites.



Oversee the achievement of performance, quality, finance, and workforce KPIs.



Work closely with clinical and non-clinical teams to improve productivity, efficiency, and clinical quality.



2. Strategic Planning & Business Development



Contribute to the development and implementation of the Trust's vision and strategic priorities.



Lead the development of strategic and annual operating plans for Care Group services.



Formulate business cases for service and capital development, and lead capital expenditure plans.



3. Performance & Financial Management



Achieve and sustain all waiting time targets and patient standards.



Deliver a balanced budget, address underperformance, and ensure effective management of financial resources.



Develop a culture of performance management and improvement, holding others accountable for targets.



4. People Management & Leadership



Provide inspirational leadership, fostering a culture of openness, innovation, and improvement.



Maximise staff engagement, manage staffing levels, and ensure appropriate training and development.



Take full line management responsibility, including handling sickness, absence, grievances, and disciplinary issues.



5. Quality Improvement



Identify and implement benchmarking opportunities for improved productivity and clinical quality.



Ensure quality improvement initiatives are evidence-based and robustly evaluated.



6. Collaboration & Partnership



Work collaboratively with other Care Groups, clinicians, and external partners to improve patient pathways and service delivery.



Engage with commissioners, local authorities, health regulators, and other NHS Trusts.



7. Governance, Safety & Compliance



Ensure adherence to infection control, safeguarding, information governance, and health and safety standards.



Participate in governance activities to uphold the highest standards of care and business conduct.



Support the investigation of complaints and incidents, and chair hearings as appropriate.



8. Trust-wide Initiatives



Lead Trust-wide projects and participate in the Silver on-call rota.



Contribute to the overall improvement of patient care across Nottinghamshire and beyond.