Job Description

Job Introduction

Vita Health Group (VHG) - part of the wider Spire Healthcare Group - is looking for a customer-focused, ambitious, and forward-thinking Director of Operations to help us shape the future of workplace health in the UK.


Although employed by Vita Health Group, this role will work closely with Spire Healthcare's workplace health leadership team. You will report directly to the Managing Director, Spire Workplace Health and play a central role in driving strategic development in this growing category under the Spire Healthcare brand.


This is a unique opportunity for an experienced operational leader to deliver a major transformation - both operational and cultural - at the core of Spire's strategic ambitions. You will lead the evolution of our workplace health services across four key areas: Occupational Health (OH), Musculoskeletal (MSK), Psychological Therapy Services (PTS), and Employee Assistance Programme (EAP).


As a pivotal member of the Senior Leadership Team, you will break down silos, integrate complex systems, and inspire multidisciplinary teams in a fast-paced, high-growth environment.

Essential Requirements:

A minimum of 5+ years managing complex, multi-site, and multi-disciplinary teams (including clinicians) in a healthcare, corporate health, or related sector. Demonstrable experience as a senior operational leader with full Profit & Loss and/or significant budgetary accountability. A strong track record of leading large-scale operational turnarounds, service integrations, or complex change programmes at scale. Proven ability to work effectively and influence multiple functions within a complex matrix organisation to deliver an integrated service. Deep experience in overseeing clinical/service governance, quality assurance, and leading/managing complex investigations.

Key Responsibilities:

Support the wider Senior Leadership Team's ambitions by architecting and executing the operational strategy to integrate OH, MSK, PTS, and EAP into one cohesive, digitally-enabled service. Lead the day-to-day operations across all services, overseeing complex structures and fragmented systems. Accountable for commercial insights, managing P&L and budgets across the operations function. Lead, mentor, and inspire a large, geographically dispersed, multidisciplinary team (including clinical and non-clinical staff). Oversee governance and lead complex investigations from both an HR and care perspective, ensuring safety and quality are paramount. Champion the adoption and implementation of digital health solutions and innovative care models to enhance accessibility, user experience, and clinical outcomes. Build influential relationships with internal and external relationships across the business. Demonstrable experience in working with customers and enable this knowledge to improve their experience and drive positive change.

About You:

An inspiring leader who mentors, motivates, and cultivates growth and passion within the team. Resilient and decisive and who can thrive under pressure. Exceptional written and verbal communication skills, adept at engaging stakeholders across all levels of the organisation. You are commercially astute and use data to drive effective decisions. You have vision for large-scale transformation programmes that offer measurable impacts on service delivery and customer experience. Process-driven, with an ability to Balances clinical excellence with financial sustainability, ensuring operational decisions support growth and profitability.

Why Vita Health Group?

Vita Health Group celebrates life. Improving lives physically and mentally drives everything we do. Now part of Spire Healthcare Group plc we have been providing physical and mental health services for over 30 years. We work in partnership with the NHS, are engaged by insurers and some of the UK's largest corporate companies to support their workforce and provide a full range of physiotherapy services to private customers.To achieve our mission of

Making People Better

, we recognise the importance of investing in our staff. We are an award-winning employer recently recognised nationally as "Best Company to Work for" at the Health and Wellbeing Awards 2024.This is also recognised by current employees - our most recent Employee Survey results showed the top 5 reasons to work here as being:Supportive team and management Positive work environment Wellbeing and mental health support Trust and respect Autonomy and flexibility

We are keen to progress your skills and enable career development and provide regular Continued Professional Development opportunities including secondments, management training, a mentoring scheme, apprenticeships and regular events and webinars across a range of clinical disciplines. In addition to a competitive salary, we also offer the opportunity of a flexible work life balance and a comprehensive benefits package which you can view here: https://www.vitahealthgroup.co.uk/join-us/careers/Vita Health Group is proud to be an equal opportunities employer and is seeking to improve the diversity of its workforce. We are committed to Equality, Diversity & Inclusion best practice and positively encourage applications from candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion/belief, marital status, or pregnancy/maternity. For further information on our EDI commitments please view here: Vita Health Groups commitment to Equality, Diversity and InclusionWe are committed to being equitable and supporting the wellbeing of all employees.We are a Mindful Employer Our status as a Disability Confident Leader dedicated to ensuring that all candidates are treated fairly throughout the recruitment process. All disabled candidates that meet the minimum essential criteria will be considered for interview. Our Ethnicity Matters Scheme where all applicants for senior roles (40,000+) from a minority ethnic group that meet the essential criteria will be considered for interview. Our Gender Matters Scheme where all women applicants for senior roles (60,000+) that meet the essential criteria will be considered for interview. Our sign up to the Armed Forces Covenant. Our status as a Menopause Friendly Committed employer. Our sign up to the Employer with Heart Charter. Our commitment to meet the standards outlined in the NHS Equality Delivery System (EDS). Workforce Race Equality Standard (WRES) and Workforce Disability Equality Standard (WDES). Access to health and wellbeing services for colleagues including Mental Health Advocates and an Employee Assistance Programme. An embedded "speaking up" culture facilitated by Freedom to Speak Up Guardians. Treating transgender individuals with dignity and recognising the potential complications that may arise when taking references. We encourage applicants to contact HR at hr@vhg.co.uk to discuss or amend how we manage reference requests.

Should you wish to discuss any adjustment or assistance you need in the application or interview process please contact recruitment@vhg.co.uk and we will facilitate.Please note, all applicants must be legally entitled to accept and perform work in the UK and all positions are subject to a DBS check. Any data which you share with us throughout the hiring process will be stored securely within the UK and is accessible only by staff who require it. Should your application be unsuccessful, your data will be securely destroyed after 6 months. Vita Health Group reserves the right to close this job when sufficient applications have been received.