Job Description

Short Description

A market-leading captive finance organisation within the commercial vehicle sector is seeking a commercially astute Director: Operations and Credit

Full

Sector:

Captive Finance | Commercial Vehicles | Operational Leadership

Bullet Points:

A hybrid role, based in Milton Keynes. From 95,000 + Bonus + Executive Benefits including a car scheme. 10+ years' senior leadership experience in credit and operations.

Overview

A market-leading captive finance organisation within the commercial vehicle sector is seeking a commercially astute

Director: Operations and Credit

to join its executive leadership team. This is a pivotal role, responsible for shaping the credit and operational strategy of a high-performing finance business that supports a premium brand across the UK.
This is a rare opportunity to lead a multi-functional team, drive operational excellence, and influence strategic direction at board level.

Key Responsibilities

Lead and evolve the credit and operations strategy across the UK business Manage risk, compliance, and profitability across credit, collections, and contract administration Drive operational excellence and continuous improvement across all functions Educate and coach stakeholders to elevate credit and operational understanding Ensure robust controls and regulatory alignment across credit and operations Collaborate with internal and external stakeholders to deliver scalable, future-fit capabilities

Candidate Profile

We are seeking a proven executive with:

10+ years' senior leadership experience in credit and operations Strong strategic thinking and stakeholder engagement skills Deep understanding of credit risk, collections, and operational controls Experience in financial services or automotive sectors preferred Familiarity with regulatory frameworks and compliance standards Inspirational leadership style with a track record of team development

Benefits Package

Base salary from 95,000 Annual bonus scheme Hybrid working model Executive car and loan car schemes Private healthcare and enhanced pension 25 days holiday + bank holidays Life assurance (4x salary) Enhanced parental leave and wellbeing support

Culture & Impact

This organisation is values-led, commercially ambitious, and deeply committed to operational excellence. The Credit & Operations Director will play a central role in shaping the business's future, balancing governance with agility, and enabling sustainable growth.

Job Type: Full-time

Pay: 94,000.00-95,000.00 per year

Ability to commute/relocate:

Milton Keynes (South East Region): reliably commute or plan to relocate before starting work (preferred)
Experience:

senior leadership experience in credit and operations: 10 years (required)
Work authorisation:

United Kingdom (required)
Work Location: In person