Job Description

Overview

People. Passion. Pride. This is what has driven our teams since 1833.



Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 340 locations in 65 countries, across 6 continents.



But at the heart of our business is our people.

Role Purpose

Co-ordination of all functions required to enable the safe, secure, on time departure of an aircraft within their scheduled turn-around times in accordance with the relevant Ground Handling Manual. To be responsible for ensuring the Menzies Aviation (MA) product is delivered consistently in line with service level standards and Menzies policies and procedures.

What you will be doing

Provide exceptional Customer Service as per the Menzies and Airline specific standards to ensure customer satisfaction at every step of their journey Gather, input and process all data and documentation required for the safe and secure turn-around, by manual, automated or computerised systems, including weather reporting and notams (if required), LDM, PSM, Special loads, cargo, mail, DGR, Steps, GPU, ASU, fuel, catering and crew changes Lead the turn-around process, ensuring all relevant equipment, resources and services are in place, as required to complete a safe, secure and efficient, on time turn-around Report any faults or irregularities with equipment, facilities, systems or processes to the appropriate management, airport authority and/or crew Responsible for agreeing and communicating the Aircraft movement messages and delay codes

Would you like to see more detail on the accountabilities of the role? Please see the attached job description for further information

Safety, Security, WellBeing and Compliance:

You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.



Please see the attached job description for further details on safety, security, wellbeing & compliance.

What we are looking for

A respectful, friendly and supportive approach Customer and safety focus Clear, confident and honest communication Proof of Right To Work in the UK Criminal Record Check and Airside Security Clearance

Diversity

MenziesAviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.



Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact to recruiter below, if there are any reasonable adjustments to our process that you would like us to consider.




As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here.

Application Instructions

Is this role ticking all the boxes for you? If so, please click apply now!