Job Description

To function as a member of the Multidisciplinary Team, by assisting the Complex Discharge Leads to facilitate timely discharges for patients. By ensuring that efficient and effective processes are in place to prevent delays in discharge.



The post holder will liaise with all relevant health & social care professionals and managers to ensure patient flow and hospital discharge/transfer of care is safely and effectively managed. The post holder will have a key role within all specialities supporting the implementation of the Community Care act 2003, Discharge to Assess process.



To ensure full compliance by both the hospital and patient with all requirements to enable effective and efficient admission, treatment and discharge.



As part of your application, please use the supporting information section to tell us what experience you have in your current or previous role that will provide you with the skills needed to become a Discharge Coordinator.



Previous applicants need not apply.



Daily consultation with Team lead



Complete patient baselines of functional capabilities



Complete Rockwood Frailty Scoring of new admissions to wards



Make timely/appropriate referrals e.g. OT/Physio/Social Worker



Preparation of Discharge to Assess documentation



Work alongside Family Discharge Assistant to support them with the resolution of any issues they escalate.



To prioritise own workload



Follow-up requests for investigations/assessments, results etc.



Ensure EPR discharge completed by clinician

Liaise with patients/relatives/bed managers re:

transport home on discharge



To maintain data collection system for audit purposes



Ensure whiteboard updated with accurate discharge predictions



Effective daily communication with the Discharge Lounge



Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that 'happy staff, makes for happy patients'. We have a recognised track record in staff engagement, and living our values.



WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. With this in mind we are seeking to recruit people who share our values and beliefs.



Duties and Responsibilities



Key results from the job holder



Understanding of Single Assessment Process and discharge planning/continuing care.



Ability to complete Rockwood Frailty Score and gather patient functional baselines.



Demonstrable experience in ward level multi disciplinary working.



Planning and Organisational Duties



The post holder will participate in, and influence, care delivery by:



Daily consultation with Team lead



Complete patient baselines of functional capabilities



Complete Rockwood Frailty Scoring of new admissions to wards



Make timely/appropriate referrals e.g. OT/Physio/Social Worker



Preparation of Discharge to Assess documentation



Work alongside Family Discharge Assistant to support them with the resolution of any issues they escalate.



To prioritise own workload



Follow-up requests for investigations/assessments, results etc.



Ensure EPR discharge completed by clinician

Liaise with patients/relatives/bed managers re:

transport home on discharge



To maintain data collection system for audit purposes



Ensure whiteboard updated with accurate discharge predictions



Effective daily communication with the Discharge Lounge



Communications and Key Working Relationships



To communicate effectively with members of the Multidisciplinary Team, patients, their relatives and outside agencies as required.



To communicate with patients effectively overcoming barriers to understanding, in order to explain any clinical procedures being undertaken and obtain verbal consent for invasive procedure.



To communicate with tact and diplomacy when dealing with patients and their families and to have empathy when dealing with any adverse situations that may arise.



To provide a good standard of written, verbal and electronic communication skills.



Responsibility for Patient/Service User Related Tasks/Duties



Identify potential needs of patient / client with regard to discharge planning.



Report any adverse or untoward incidents in the appropriate manner



To document procedure carried out in nursing documentation



Undertake tasks determined via service, working to ensure timely effective patient care



Responsibility for Health & Safety



Compliance with the Health & Safety at Work Act 1974 - the post holder is required to fulfil a proactive role towards the management of risk in all of their actions. This entails the risk assessment of all situations, the taking of appropriate actions and reporting of all incidents, near misses and hazards, and a statutory duty of care for their own personal safety and that of others who may be affected by their acts or omissions.



Responsibility for Teaching



The post holder will promote life-long learning through the use of appropriate coaching, teaching and assessment in practice by:



Awareness of patient information systems e.g. EPR, PAS.



Report condition, progress any clinical problems encountered to nurse or doctor responsible for patient.



Report any discharge problems to the Complex Discharge Lead



Ensure all relevant documentation is completed in an accurate and timely manner