Dispatch Desk Operator

Newport, United Kingdom

Job Description

WB Employment have exciting opportunity for Dispatch Desk Operator with well-known fertilising company based in Newport area.
We are looking for candidates that are seeking regular, full time work that will lead to a permanent contract after 12 weeks, if the correct level of commitment has been shown.
As a dispatch desk operator, your responsibilities would include receiving emergency and non-emergency calls, monitoring driver logs, keeping records, addressing problems, and dispatching appropriate team members. Your duties can also include monitoring weather reports or notifying authorities if necessary.
Duties:

  • Receiving emergency and non-emergency calls and record significant information
  • Addressing problems and requests by transmitting information or providing solutions
  • Receiving and dispatching orders for products or deliveries
  • Prioritize calls according to urgency and importance
  • Monitor the route and status of field units to coordinate and prioritize their schedule
  • Provide field units with information about orders, traffic, obstacles and requirements
  • Enter data in computer system and maintain logs and records of calls, activities and other information
Skills:
  • Proven experience as dispatcher or relevant position
  • Fast typing with experience in data entry
  • Knowledge of procedures and guideline for emergency situations
  • Proficient in English (oral and written)
  • Outstanding organizational and multitasking abilities
  • Active listener with excellent communication skills
  • Sound judgement and critical thinking
Hours of work - Monday to Friday 07:00-16:00
Pay rate 9.50p/hJob Type: Full-timeSalary: From 9.50 per hourSchedule:
  • 8 hour shift
Application question(s):
  • Are you able to commute to work in Docks, Newport?

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Job Detail

  • Job Id
    JD2321958
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Newport, United Kingdom
  • Education
    Not mentioned