Dispensing & Patient Support Dispense medications safely and accurately to eligible patients. Check all medicines dispensed to ensure accuracy and compliance. Provide clear and helpful advice to patients on prescription matters. Process prescription requests received via email, online, and in person.
Prepare and manage Dossett boxes for patients requiring monitored dosage systems. Stock & Compliance Maintain appropriate stock levels and assist with reordering. Receive and store deliveries, ensuring cold chain protocols are followed. Ensure controlled drugs are dispensed and recorded in line with policy.
Safely dispose of returned or expired medications. Keep the dispensary clean, safe, and well-organised at all times. Administrative Duties Collect prescription charges in accordance with dispensary protocols. Process repeat prescriptions in a timely and accurate manner.
Maintain accurate records and ensure appropriate coding of all activities. Assist with monthly returns and reporting as directed by the Dispensary Manager. Participate in audits and quality improvement initiatives. Team Support & Development Provide guidance to trainee dispensary staff and students as needed.
Stay up to date with relevant guidance (e.g., NICE, CQC) to ensure best practice. Support the wider team in delivering the strategic objectives of the practice.
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