Job Description

SDH Developments Ltd, a wholly-owned subsidiary company of Torbay and South Devon NHS Foundation Trust, provides pharmacy services to patients and visitors attending the Outpatients Department at Torbay Hospital. These services continue to develop, and we are now looking for a Dispensary operations manager who is already a qualified accuracy checking technician to join our team.
In this role you will be responsible for the day to day operations of the Outpatients pharmacy at Torbay hospital, reporting directly to the superintendent pharmacist. This will include organisation of staffing rotas, leading, motivating and guiding the dispensary team to ensure all operational tasks are completed, supporting the team to deliver first class patient service. As an Accuracy Checking Technicians you will also be required to undertake a final accuracy check on prescriptions to support with the checking rota.
You will be registered with the General Pharmaceutical Council. You will have excellent communication, organisational and customer service skills, and be an effective team player.
Torbay and South Devon NHS Foundation Trust is recognised at a national level as a progressive and successful organisation. The primary objectives of this outpatient pharmacy are to improve patient safety, improve the patient experience, and to allow further investment in healthcare facilities in South Devon.
Main duties of the job

• As a dispensary operations manager you will be responsible for the day to day operations of the Outpatients pharmacy at Torbay hospital, reporting directly to the superintendent pharmacist.
• This will include organisation of staffing rotas, leading, motivating and guiding the dispensary team to ensure all operational tasks are completed, supporting the team to deliver first class patient service.
• You will also be required to support with the line management of the dispensary team and deputise for the superintendent at meetings if necessary.
• As an Accuracy Checking Technicians you will also be required to undertake a final accuracy check on prescriptions to support with the checking rota.

About us
' If you are looking for a challenging role in which to develop your skills, and knowledge in a fast paced environment where no two days are ever the same then this post will provide an excellent opportunity for you'
SDH Developments Ltd, a wholly-owned subsidiary company of Torbay and South Devon NHS Foundation Trust, provides pharmacy services to patients and visitors attending the Outpatients Department at Torbay Hospital. These services continue to develop, and we are now looking for a Dispensary operations manager who is already a qualified accuracy checking technician to join our team.
Why work with us - Torbay Hospital provides acute care for the local community, and is a hot-spot for those who are considering living by the sea or within half an hour of Dartmoor National Park and an hour to Exmoor National Park. Meanwhile, Plymouth and Exeter are also both within a short drive to enjoy the culture, maritime history and shopping experiences.
Details
Date posted
31 October 2025
Pay scheme
Agenda for change
Band
Band 6
Salary
38,682 to 46,580 a year pa. Qualification & Experience dependant
Contract
Permanent
Working pattern
Full-time
Reference number
388-7491774-PC&S
Job locations
Torbay Hospital
Lowes Bridge
Torquay
TQ2 7AA
Job description
Job responsibilities
Full Vacancy details can be found on the attached /Person Specification.
Please refer to your suitability to the post in your supporting information from the role requirements or person specification.
If you are interested and would like to know more or to arrange an informal visit, please contact Simon Gardner - Superintendent pharmacist on 01803 656011 Job description
Job responsibilities
Full Vacancy details can be found on the attached /Person Specification.
Please refer to your suitability to the post in your supporting information from the role requirements or person specification.
If you are interested and would like to know more or to arrange an informal visit, please contact Simon Gardner - Superintendent pharmacist on 01803 656011
Person Specification
Knowledge & Experience
Essential

• Excellent communication skills both written and verbal Computer literate
• Understanding of Health & Safety Legislation and Risk Management
• Well-developed organisational, time management and planning skills; ability to organise workload and prioritise effectively
• Excellent customer service skills
• Quality-oriented; strives for continuous improvement
• Ability to work on own initiative
• Pays attention to detail
• Methodical, accurate and analytical
• Able to work effectively as part of a team
• Conscientious, motivated, reliable and resourceful

Desirable

• Understanding of the NHS and the role of Pharmacy

Qualifications & Training
Essential

• Registered with the General Pharmaceutical Council as a technician.
• Evidence of continuing professional development
• Accuracy Checking Technician Qualification

Specific Skills
Desirable

• Experience of checking complex prescriptions e.g. oncology, paediatrics
• Previously held or an organisational level support function role

Person Specification
Knowledge & Experience
Essential

• Excellent communication skills both written and verbal Computer literate
• Understanding of Health & Safety Legislation and Risk Management
• Well-developed organisational, time management and planning skills; ability to organise workload and prioritise effectively
• Excellent customer service skills
• Quality-oriented; strives for continuous improvement
• Ability to work on own initiative
• Pays attention to detail
• Methodical, accurate and analytical
• Able to work effectively as part of a team
• Conscientious, motivated, reliable and resourceful

Desirable

• Understanding of the NHS and the role of Pharmacy

Qualifications & Training
Essential

• Registered with the General Pharmaceutical Council as a technician.
• Evidence of continuing professional development
• Accuracy Checking Technician Qualification

Specific Skills
Desirable

• Experience of checking complex prescriptions e.g. oncology, paediatrics
• Previously held or an organisational level support function role

Skills Required