Job Description

Victoria Surgery is looking to welcome a qualified dispenser into our busy practice, on a full time basis for 29 hours per week over four days, who will play a full and active role as part of the practice multi-disciplinary team.
The hours of work will be;
Monday 9.00am-5.30pm,
Tuesday 10.00am-5.00pm,
Wednesday 9.00am- 5.30pm and
Friday 10.00am-5.00pm.
If you are an experienced dispenser looking for an exciting new role, then we'd love to hear from you.
Main duties of the job

• Dispensing medicines and collecting prescription charges.
• Maintaining stock levels within the dispensary, liaising with the dispensing manager to facilitate reordering.
• Receiving and storing supplies, ensuring the cold chain is maintained where applicable.
• Ensuring controlled drugs are dispensed in accordance with practice policy.
• Safely disposing of returned and/or out of date medicines.
• Ensuring all repeat prescriptions are processed within a 72-hour timeframe.
• Providing patients with advice regarding all prescription matters.
• Processing prescription requests via email, phone, face-to-face and online.
• Processing dossett boxes.
• Always maintaining a clean and safe working environment.

About us
Victoria Surgery is a well-established and friendly practice in the centre of Bury St Edmunds, caring for a patient population of approximately 11,000.
Our practice team consists of 9 list holding GPs and a dedicated clinical, management, administration and dispensary team, who recognisethe importance of a good work-life balance.
We are part of the Bury St Edmunds Primary Care Network and the successful candidate will work alongside a teamincluding paramedics, social prescriber, health and wellbeing coach, care coordinators and a pharmacy technician.
We place great value on our staff and offer:

• A comprehensive induction and training period of 6 months.
• Membership of the NHS pension scheme with 20% employer contribution.
• Minimum of 33 days annual leave with enhancements for long service after 5 years (pro rata for part time).
• Blue Light Card for NHS discounts at various outlets.
• Staff room with tea/coffee and snacks provided.

Details
Date posted
26 June 2025
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Part-time
Reference number
28647-2
Job locations
16 Victoria Street
Bury St Edmunds
Suffolk
IP33 3BB
Job description
Job responsibilities
If you would like to find out more information about this role, please see the attached job specification. Job description
Job responsibilities
If you would like to find out more information about this role, please see the attached job specification.
Person Specification
Qualifications
Essential

• At least a Diploma Level 2/3 Dispensary or equivalent Pharmacy Services qualification;

Experience
Essential

• Previous dispensary and pharmacy experience, ideally in primary care.
• Excellent clinical and medication knowledge.
• Confidence to work as part of a busy GP multi-disciplinary practice team and using your own initiative in decision making.
• Ability to be adaptable and flexible in your approach.
• Excellent patient facing inter-personal communication skills.
• Sensitive and empathetic.
• Ability to work under pressure.
• Ability to work well in a team.

Person Specification
Qualifications
Essential

• At least a Diploma Level 2/3 Dispensary or equivalent Pharmacy Services qualification;

Experience
Essential

• Previous dispensary and pharmacy experience, ideally in primary care.
• Excellent clinical and medication knowledge.
• Confidence to work as part of a busy GP multi-disciplinary practice team and using your own initiative in decision making.
• Ability to be adaptable and flexible in your approach.
• Excellent patient facing inter-personal communication skills.
• Sensitive and empathetic.
• Ability to work under pressure.
• Ability to work well in a team.