Job Description

Lavant Road Surgery are looking to employ a dispenser to work in our new dispensary within the surgery.

Key role requirements

1. To dispense all repeat and acute prescriptions on the computer queue within 72 hours of request, with acute scripts arising during surgery attendance taking priority, followed by delivery scripts.

2. To monitor stock control and re-order from suppliers as required.

3. To put delivered stock on shelves for storage and to pass delivery notes/invoices to bookkeeper. All invoices to be checked against delivered items, any returns to be noted on credit sheet and all personally administered items to be highlighted for VAT purposes.

4. To deal with dispensing of controlled drugs (to be kept in locked cabinet) including marking details down in appropriate book.

5. To hand out dispensed repeat prescriptions and collect monies for NHS scripts. Ensure that all scripts for dispensed drugs are signed by the patient or their representative on the reverse. Be aware of prescription exemptions and ask to see proof of exemption certificates, pre-payment certificates, Family Credit, etc.

6. To place all waste drugs in yellow waste bin for regular collection.

7. To pass all dispensed scripts to doctors for signature.

8. To answer patient and staff queries re drugs as appropriate.

9. At the end of the working day, to lock up the dispensary.

10. To keep the dispensary in a clean and orderly manner at all times in conjunction with the other dispensers. In particular, to clean the shelves in rotation on a weekly basis and date check the drugs, with the aim of cleaning all shelves monthly.

11. To participate in menial tasks, such as preparing aspirin bottles.

12. To carry out any other duties that may reasonably be requested by the Practice Manager or partners.

13. To check and log temperature of fridge daily & expiry dates of fridge lines monthly.

14. Supporting in the smooth running and operating of the dispensary in the absence of the senior dispenser.

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others' health, safety and security as defined in the practice Health & Safety Policy, the practice Health & Safety Manual, and the practice Infection Control policy and published procedures. This will include:

1. Employees must comply with the provisions of 'The Health and Safety at Work Act 1974' and must take reasonable care for the health and safety of themselves and of other persons who may be affected by their acts of omissions whilst at work. Employees are also required to cooperate with their employer to enable them to perform or comply with any statutory provisions. The Practices efforts to promote a safe and healthy working environment can only succeed with the full cooperation of its employees.

Confidentiality:

1. In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.

2. In the performance of the duties outlined in this , the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.

3. Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

1. Acting in a way that recognises the importance of people's rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation.

2. Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.

3. Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development:

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

1. Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.

2. Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Quality:

The post-holder will strive to maintain quality within the practice, and will:

1. Alert other team members to issues of quality and risk.

2. Assess own performance and take accountability for own actions, either directly or under supervision.

3. Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team's performance.

4. Work effectively with individuals in other agencies to meet patients needs.

5. Effectively manage own time, workload and resources.

Communication:

The post-holder should recognize the importance of effective communication within the team and will strive to:

1. Communicate effectively with other team members.

2. Communicate effectively with patients and carers.

3. Recognize people's needs for alternative methods of communication and respond accordingly.

Contribution to the Implementation of Services:

The post-holder will:

1. Apply practice policies, standards and guidance.

2. Discuss with other members of the team how the policies, standards and guidelines will affect own work.

3. Participate in audit where appropriate.

The above list of duties should not be regarded as definitive as they may be reviewed from time to time to take account of changing circumstances. Also, tasks and duties may be extended or redistributed amongst the practice team as necessary and cooperation should not be unreasonably withheld.

Job Types: Part-time, Permanent

Pay: From 13.49 per hour

Benefits:

Company events Company pension
Schedule:

Monday to Friday
Application question(s):

Do you hold a Level 2 dispensing qualification
Work Location: In person

Application deadline: 27/07/2025
Reference ID: DISP-ADV