Job Description

About the Role

Oakfield Surgery in Newmarket are looking for a friendly, detail-focused dispenser to join our supportive dispensary team. The role plays a vital part in ensuring patients receive their medicines safely, accurately and efficiently, while always maintaining the highest standards of confidentiality and care.



Working closely with the dispensary manager/practice operations manager, you will help ensure the smooth day-to-day running of the dispensary, supporting strong legal compliance and sound financial control. This is a rewarding opportunity for someone who takes pride in teamwork, patient care and delivering an excellent service to the community.



Main duties of the job will include:


Actively contribute to the dispensary team by supporting the safe, accurate and efficient dispensing of medications in line with Suffolk Primary Care policies and SOPs. Issue prescriptions and stock items, processing repeat prescriptions, dosset boxes, private and exempt charges, and responding to patient. Manage GP and staff queries, including Ask My GP tasks. Maintain accurate records on clinical systems, including controlled drug registers, audits, DSQS reviews and prescription endorsement for monthly submission and reimbursement. Ensure effective stock control by ordering, checking deliveries, managing invoices, rotating stock, date checking, removing expired or uncollected items, and minimising waste. Safely receive, store and monitor medicines, including refrigerated items, and act on MHRA recalls. Handle controlled drugs and pharmaceutical waste in compliance with legislation and safety requirements. Maintain cleanliness and functionality of the dispensary environment and equipment. Support audits, stock checks, team cover, meetings and ongoing professional development. Liaise with GPs regarding medication concerns, act on notifications and procedural updates, and work collaboratively with the dispensary manager and team to ensure compliance with legislative and operational changes.

For further details, please see job description attached.

About the Candidate

To be considered for this position, you will have the following:

Essential:

NVQ Level 2 in Pharmacy Services (or equivalent recognised qualification) Experience working in a dispensary or pharmacy environment Accurate dispensing and record-keeping Excellent organisational skills Ability to work independently and as part of a team Strong communication and problem-solving skills Good knowledge of pharmacy law, NHS prescription handling, and Controlled Drugs Understanding of SOPs, MHRA alerts, and infection control Full UK driving licence

Desirable

NVQ Level 3 or additional pharmacy/medicines training Experience working in a GP practice or NHS primary care setting Familiarity with SystmOne or similar GP clinical systems Awareness of DSQS requirements and prescription reimbursement process Willingness to support and mentor junior staff or trainees Local knowledge or links to the community served

About Us

Suffolk Primary Care (SPC) is a forward-thinking partnership of GP surgeries across Suffolk. Our collaborative approach enables doctors and staff to share resources, ensuring the continued delivery of high-quality healthcare.

We are committed to equal employment opportunities and encourage applications from all qualified individuals.



Benefits of Working with SPC:



NHS Pension Scheme Defined benefits scheme Life insurance Family benefits, including adult dependents and children's pensions Ill health benefits 23.7% employer contribution

Electric Car Salary Sacrifice Scheme:



Low monthly payments, no deposit, no credit check Fully comprehensive insurance, servicing, tyres and breakdown cover Up to 2,000 annual SPC contribution (subject to conditions)

Flexible Working Arrangements:



GP remote working options to accommodate personal commitments

Additional Benefits:



Eye care vouchers Health service discounts, including a complimentary Blue Light Card for new starters Minimum 33 days annual leave (inclusive of bank holidays) for full-time employees, with enhancements for long service Enhanced maternity & paternity terms High street discounts via our online portal Salary sacrifice schemes for technology, homewares (Currys, John Lewis, Decathlon), cycling, and gym memberships

At SPC, we invest in our staffs professional growth and well-being, fostering a positive work environment that benefits both our team and the communities we serve.

Disclosure and Barring Service Check

Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.