Job Description

As a dispenser, you will be working as part of a multi-disciplinary team within a GP practice to help provide an efficient and professional service to our patients.
This will be a patient based role and you will be expected to ensure patient needs are met in a timely manner and to a high standard.
Main duties of the job
- Dispense NHS prescriptions for our registered patients in a timely manner.
- Handing out dispensed medications and dealing with face to face queries.
- Answering the telephone and assisting with dispensing queries.
- Assist with ordering stock.
- Issuing repeat medications as per practice policy.
- Following dispensary SOP's at all times.
About us
The Parks Medical Practice has recently merged with Danes Camp Medical Centre and Rillwood Surgery.
We are a merged Practice based over 6 sites in Northampton/Milton Keynes and have a combined list size of 37,000 patients. There are site managers based at each practice to oversee the day to day running and work with the GP partners and patients to ensure smooth running of the practices. We are a dispensing practice and work closely with the Primary Care Network to provide care for all our patients.
The practice is a teaching practice, provides NHS and Private Surgery for patients and is innovative and forward thinking and will continue to engage with the local areas to provide services needed for the practice population.
Details
Date posted
25 July 2025
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
A5452-25-0029
Job locations
Roade Medical Centre
16 London Road
Roade
Northampton
NN72NN
Job description
Job responsibilities
Dealing with requests for repeat prescriptions
To check the repeat prescription collection boxes regularly and deal with prescription requests via the computerized system.
Process tasks appropriately where medication requests require authorization by a GP.
Dispensing medication
To dispense medication requested by patients.
To check medications dispensed when required
To dispense medications from the to follow list.
To issue checked medications to patients and to recheck all requested medication is present.
To take cash (see reception responsibilities)
Dealing with the computerised drugs ordering system and special orders.
To maintain adequate stock levels of drugs, controlled drugs and consumables e.g. batteries, bags and boxes.
To receive and check the drug order against invoices on receipt into the surgery and to put away correctly paying special attention to controlled and refrigerated drugs.
To return incorrect items to the wholesalers.
To deal with the special ordering of drugs from suppliers other than AAH ensuring special order form is completed.
To contact the dispensary manager in respect of any queries and problems with drug stocks.
Maintaining an accurate stock level
To enter correctly the drug order onto the computer database
To check drugs shelves for accuracy of stock levels.
To ensure generic drugs are entered correctly on the drug database.
To take part in regular stock take of drugs.
To record and destroy out of date drug stocks.
Prescribing
To be aware of the current requirements for the endorsing of prescriptions.
General responsibilities for the dispensary
To keep the dispensary and stock cupboards tidy
To check and order prescription, labels, bags, boxes
To check the drugs waiting for collections and to remove those over 1 month old.
To read and implement the dispensing fliers.
To ensure dispensing skills are kept up to date, attending appropriate course when requested to do so. Job description
Job responsibilities
Dealing with requests for repeat prescriptions
To check the repeat prescription collection boxes regularly and deal with prescription requests via the computerized system.
Process tasks appropriately where medication requests require authorization by a GP.
Dispensing medication
To dispense medication requested by patients.
To check medications dispensed when required
To dispense medications from the to follow list.
To issue checked medications to patients and to recheck all requested medication is present.
To take cash (see reception responsibilities)
Dealing with the computerised drugs ordering system and special orders.
To maintain adequate stock levels of drugs, controlled drugs and consumables e.g. batteries, bags and boxes.
To receive and check the drug order against invoices on receipt into the surgery and to put away correctly paying special attention to controlled and refrigerated drugs.
To return incorrect items to the wholesalers.
To deal with the special ordering of drugs from suppliers other than AAH ensuring special order form is completed.
To contact the dispensary manager in respect of any queries and problems with drug stocks.
Maintaining an accurate stock level
To enter correctly the drug order onto the computer database
To check drugs shelves for accuracy of stock levels.
To ensure generic drugs are entered correctly on the drug database.
To take part in regular stock take of drugs.
To record and destroy out of date drug stocks.
Prescribing
To be aware of the current requirements for the endorsing of prescriptions.
General responsibilities for the dispensary
To keep the dispensary and stock cupboards tidy
To check and order prescription, labels, bags, boxes
To check the drugs waiting for collections and to remove those over 1 month old.
To read and implement the dispensing fliers.
To ensure dispensing skills are kept up to date, attending appropriate course when requested to do so.
Person Specification
Experience
Essential

• Customer Service Experience
• Willingness to adapt and be flexible

• Experience of working in Primary Care
• Systmone Experience

• GCSE or equivalent in English and Maths, Grade C or above
• Dispensary NVQ Level 2

• Dispensary NVQ Level 2

• Customer Service Experience
• Willingness to adapt and be flexible

• Experience of working in Primary Care
• Systmone Experience

• GCSE or equivalent in English and Maths, Grade C or above
• Dispensary NVQ Level 2

• Dispensary NVQ Level 2